Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Dark Side
Average customer rating
4
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
34
4 Stars
4
3 Stars
6
2 Stars
1
1 Star
8
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Dark Side
Posted by: Jesse
Verified Purchase:Yes
Very easy to use, same quality as previous versions
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good & strong product. Will last a long time and p
on October 26, 2025
Posted by: James
Verified Purchase:Yes
Easy installation. Strong and durable. Dropped a few times and no damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mat g
Verified Purchase:Yes
Constantly taking pictures the case is so sensitive
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 28, 2025
Hello Mat! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I like the Otter Box because I know that my phone is safe
Written by a customer while visiting otterbox.com
Posted by: Corey
Verified Purchase:Yes
I’m super careful with my phone but otterbox gives me that extra level of comfort that if I drop my phone I’m not gonna have a bad day. Their warranty is top notch as well. I use my phones till the battery finally fails and these cases are the leading reason I make it to that point.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barry F
Verified Purchase:Yes
Feels great and sturdy fits and works as it should would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brandon C
Verified Purchase:Yes
Seems good now! No issues with the camera control!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JON LEVENHAGEN
Verified Purchase:Yes
LOVE THE CASE. HOWEVER THE CAR AND WINDSHIELD ACCESSORY IS VERY BAD.
NO WAY DOES THE MAGENT HOLD THE PHONE IN PLACE EVEN OVER A BUMP IN THE ROAD IT SHOULD CLIP AND USE A MAGNET.
NO WAY DOES THE MAGENT HOLD THE PHONE IN PLACE EVEN OVER A BUMP IN THE ROAD IT SHOULD CLIP AND USE A MAGNET.
Written by a customer while visiting otterbox.com