Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Black
Average customer rating
5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
41
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
32 out of
33)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro - Black
Customer Rating
5
Always impressed but really impressed this time
on October 22, 2025
Posted by: Anonymous
Verified Purchase:Yes
First case was a disaster.Camera button on my iPhone 17 Pro was so sensitive I couldn’t hold the phone without activating the camera. However, Otterbox contacted me and let me know they had identified a design flaw in the initial run of cases. They sent me out a replacement case plus a charging device for my inconvenience at no cost. That service is hard to beat.
The case is very robust, fits perfectly, and now it functions perfectly. I’ve had a number of defender cases on different phones and they have never let me down. I’ve never damaged a phone in their cases.
The case is very robust, fits perfectly, and now it functions perfectly. I’ve had a number of defender cases on different phones and they have never let me down. I’ve never damaged a phone in their cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent quality. I've been using this case for over a month with NO issues. I've had the defender case on my last two Iphones and was happy with those also. I read the reviews before purchasing this case for the pro 17 and couldn't believe some of the issues people posted so I decided to give it a try and have NO regrets. Fits exactly the way it should. Lasts for years and worth the money. I've dropped my phone on hiking trails and the case saved my phone from any damages.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
This case is rugged, it does not scratch easily and I would buy again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cmps
Verified Purchase:Yes
In the beginning, I didn’t like the camera button that I got an email saying that they were going to warrant it and give me a new one for free with a charger no complaints whatsoever
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Healthcare worker
Verified Purchase:Yes
The defender has been great so far especially considering how often my phone is dropped.
Written by a customer while visiting otterbox.com
Posted by: Gerald
Verified Purchase:Yes
Very easy to set up and extremely rugged I really like the new color as well.
Written by a customer while visiting otterbox.com
Posted by: Clloyd
Verified Purchase:Yes
Nice case………………………………………………………………………………………………………..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bruce
Verified Purchase:Yes
Absolutely fantastic case from a fantastic company! I have used Otterbox cases for years they have saved my phones countless times. Drops, bangs you name it. This case is my second of the type I was a very very early adopter of the new phone and case, there was a minor issue with it initially. I never even had a chance to contact Otterbox before they contacted me said they knew it and sent me a perfect replacement! I will not be using any other brand of case. As to this defender case very solid, and grippy which is important to me and has held up well in the time I have had it. It adapts well to the new buttons on the iPhone 17, which had to be a challenge for the designers. No regrets highly recommend, if your active and outdoors a lot this is the option.
Written by a customer while visiting otterbox.com