Customer reviews from horizonfitness.com
Horizon - Fitness T202 Treadmill - Black
Average customer rating
4.4
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
213
4 Stars
61
3 Stars
9
2 Stars
7
1 Star
20
Customer Reviews for Horizon - Fitness T202 Treadmill - Black
Customer Rating
5
Great Customer Service
on December 28, 2019
Posted by: JENNIFER K.
Purchased this for home use - mostly just walking for me, and possibly light jogging from my teenagers. It arrived with a cracked end cap, and I called customer service and they immediately shipped out a new end cap - it arrived in 2 days - and they arranged for someone to come switch it out for me. So customer service and the warranty have been 5 stars *****. The machine is sturdy and durable.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great value
on April 1, 2019
Posted by: Ashlyn M.
The belt is longer for a compact treadmill. Really smoothy; study materials. So glad we got this!
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great Treadmill for Non-runners
on May 20, 2019
Posted by: Richard G.
I purchased the T202 for my wife and she loves it. We’re not marathoners, just parents of three with jobs and busy lives. My wife loves how simple the treadmill is to open and store as well as how easy it operates.
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Very Solid Machine
on November 19, 2019
Posted by: Phil C.
So far I am very happy with my new T202. The machine itself is very solid, smooth and quiet. The only downfall is the app which just doesn’t work well.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Nice product, HEAVY, bad delivery service
on March 6, 2019
Posted by: Allison M.
The treadmill itself is nice! Pretty simple to put together and use. Not hard, just very heavy! The delivery guy had a lot of smart comments and wasn’t too helpful, I’d recommend a better delivery guy! Told me “we just leave these on the curb.”
Response from horizonfitness.comBy Ryan Hoodjer, March 6, 2019
I apologize that you had a bad experience and your experience is being discussed with our delivery team. We strive to provide positive customer experiences and make sure we are improving in this area.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Quite and easy to assemble
on January 15, 2020
Posted by: Winston P.
We were in a market for a simple treadmill without all the bells and whistles. This Horizon treadmill for the bill. It took me 30 minutes to assemble the treadmill. Have been using it twice a day in the last two months. The motor is quite. The display is bright red, wish there's a way to dim it down. We covered it up with a tablet.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Wifey' new tread mill
on August 2, 2019
Posted by: Chris D.
Very easy to put together. My wife loves it so far.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Working Great
on February 3, 2020
Posted by: Carrie W.
So I am not a runner, an athlete, or anyone super fit and working out all the time. I am instead one of those "I should do better" January folks. I tell you this so all the casual exercise people know this one will work for you, too.
I got the Horizon over the Nordictrack in the same price range because of third party reviews saying it's got a better motor and it more durable. I wanted something that would last, and that was enough of an investment that I would pay attention to it and use it.
One it was delivered, it took me a little over an hour and a half to put it all together solo (if you can follow a recipe and have put together a piece of ikea furniture before, you're fine to DIY).
Once the side bars were screwed in, it was literally plugging in and flipping a switch and that was it.
I'm loving the app that tracks my workouts, even if it only works on a tablet. Controls are super intuitive, the screen is (hella) bright, and the fan and bluetooth are a really nice touch. Overall I've had this just over a week right now, but I'm very pleased.
This is a BIG BOY, so be prepared to only move it one time, ever. Very sturdy for jogging and such a quiet motor it didn't even wake the dog.
Written by a customer while visiting horizonfitness.com