Customer reviews from horizonfitness.com
Horizon - Fitness T202 Treadmill - Black
Average customer rating
4.4
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
213
4 Stars
61
3 Stars
9
2 Stars
7
1 Star
20
Customer Reviews for Horizon - Fitness T202 Treadmill - Black
Customer Rating
5
Love my new Treadmill
on March 24, 2019
Posted by: Paula M.
I love my new T202 Treadmill! It was a little heavy to get uo the stairs - a two person job for sure. Putting it together was very easy and pretty quick. All of the tools needed were in the box.
It works like a charm and is easy to open and close. The motor cover was cracked when it came but I called customer service and they immediately responded by telling me they would send me a replacement.
It works like a charm and is easy to open and close. The motor cover was cracked when it came but I called customer service and they immediately responded by telling me they would send me a replacement.
I love using this treadmill! Only suggestion I would have is the display lights are red. It would be easier on the eye if blue or green.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Treadmill for senior health
on December 18, 2019
Posted by: Peter K.
I'm a 67 year old male who uses this treadmill on a daily basis during the winter months. The treadmill was easy to set up and has all the functions necessary to meet my exercise needs. The wide and long belt make it ideal for both walking and running.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
T202
on July 15, 2019
Posted by: Sharon J.
I love the T202 treadmill!!! We purchased in May. Delivery time was reasonable and it took 2 people a couple hours to assemble. The motor runs very quietly and it has enough features for our use. My husband and I use it daily for walking. It has exceeded our expectations. I highly recommend the T202 treadmill!
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great Customer Service
on December 28, 2019
Posted by: JENNIFER K.
Purchased this for home use - mostly just walking for me, and possibly light jogging from my teenagers. It arrived with a cracked end cap, and I called customer service and they immediately shipped out a new end cap - it arrived in 2 days - and they arranged for someone to come switch it out for me. So customer service and the warranty have been 5 stars *****. The machine is sturdy and durable.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great value
on April 1, 2019
Posted by: Ashlyn M.
The belt is longer for a compact treadmill. Really smoothy; study materials. So glad we got this!
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great Treadmill for Non-runners
on May 20, 2019
Posted by: Richard G.
I purchased the T202 for my wife and she loves it. We’re not marathoners, just parents of three with jobs and busy lives. My wife loves how simple the treadmill is to open and store as well as how easy it operates.
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Very Solid Machine
on November 19, 2019
Posted by: Phil C.
So far I am very happy with my new T202. The machine itself is very solid, smooth and quiet. The only downfall is the app which just doesn’t work well.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Nice product, HEAVY, bad delivery service
on March 6, 2019
Posted by: Allison M.
The treadmill itself is nice! Pretty simple to put together and use. Not hard, just very heavy! The delivery guy had a lot of smart comments and wasn’t too helpful, I’d recommend a better delivery guy! Told me “we just leave these on the curb.”
Response from horizonfitness.comBy Ryan Hoodjer, March 6, 2019
I apologize that you had a bad experience and your experience is being discussed with our delivery team. We strive to provide positive customer experiences and make sure we are improving in this area.
Written by a customer while visiting horizonfitness.com