Customer reviews from horizonfitness.com
Horizon - Fitness T202 Treadmill - Black
Average customer rating
4.4
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
213
4 Stars
61
3 Stars
9
2 Stars
7
1 Star
20
Customer Reviews for Horizon - Fitness T202 Treadmill - Black
Customer Rating
1
Problems
on October 9, 2021
Posted by: Chris
I have only had this treadmill for 12 months and I have had both belts break and now the computer is malfunction and the treadmill only runs at 12.0 mph or 0.5 mph.
Written by a customer while visiting horizonfitness.com
Customer Rating
1
Needs Repairs... constantly
on October 28, 2021
Posted by: Raynor L.
I've owned my T202 treadmill for a little over a year, and despite following the instruction manual maintenance instructions to the letter, I've needed 4 different repairs; the motor, the belt, the circuit board, and the motor belt have all fallen apart or broken. I lubricate the belt every 100 miles, wipe it down regularly, clean out under & around it - but it just doesn't hold up. I'm not a 'serious' runner, but I use it regularly (or as regularly as I can between repairs)... I'm only 170 lbs and have dedicated shoes just for the treadmill, and I have my own 'workout' room that's kept clean, so I don't know what to do differently; however, as the warranty is expiring, I'm dreading the next year of use. If you plan on using your treadmill a few times a week, do yourself a favor - get a better one than this! It's clearly meant for recreational / occasional use, despite advertising.
Written by a customer while visiting horizonfitness.com
Customer Rating
1
Disappointed
on November 3, 2021
Posted by: Dave E.
I had a Horizon treadmill for 11 years and it was great. The only reason I gave it away was I felt it's life was coming to an end and I wanted to be proactive about getting a new one. So of course I went with Horizon again. Only 8 months after getting the T202 the back roller broke! Components like this should not fail that soon! Obviously the quality is not what it used to be. It's under warranty but because it takes so long for service I haven't been able to use my treadmill for 2 weeks and it still isn't fixed.
Written by a customer while visiting horizonfitness.com
Customer Rating
3
Buttons stopped working after 14 months
on November 22, 2021
Posted by: Rich W.
Have had this treadmill since October 2020. Last week almost all the speed preset buttons stopped working. I ran the diagnostic which showed two of the buttons still worked, two other buttons still made it beep but the rest of the buttons aren't detected at all. 2 months out of warranty and breaking down.
Written by a customer while visiting horizonfitness.com
Customer Rating
1
Dead after a year
on February 26, 2022
Posted by: TB
14 months old machine should not already be dead. Piece of junk!
Written by a customer while visiting horizonfitness.com
Customer Rating
2
Good at first but didn't last
on May 3, 2022
Posted by: Brad A.
Purchased in Apr 2020 after my 10+ year old Nordic Track died. After first month of running was impressive at how sturdy it felt, but did notice that pace seemed a bit easy so bought a Runn Sensor (optical speed measure meant device) which confirmed my suspicion. Anything over about 9MPH and the treadmill struggled to keep up and speed would oscillate up and down by about 0.5MPH and gets worse the faster you go.For reference I am relatively light at 145lbs and slightly above average runner (sub 17min 5k). After the first year, I noticed that the deck seemed to be getting a bit soft like running on a track. For reference I lubricate the deck/belt about every 2-3months. I had it just over 2 years now and yesterday the deck split lengthwise in the center and also destroyed the belt. After 2 years and one month of use, and I don't use it from about mid May-mid Nov unless it the weather is too dangerous to be outside.
Written by a customer while visiting horizonfitness.com
Customer Rating
1
Short lifespan!
on May 12, 2022
Posted by: Megan
We loved this treadmill but unfortunately the upper console has completely shorted out and the replacement parts cost more than a new treadmill! We’ve only had it 20 months and it’s out of warranty.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Horizon T202 Treadmill Review
on December 8, 2022
Posted by: Jon B.
[This review was collected as part of a promotion.] The Horizon T202 is a fantastic treadmill with a great build and ton of features. Easy to adjust and the treadmill has a great ergonomic design. Love the feel and sturdiness of this treadmill. I am also amazed at the customer service of Horizon. They are first class and made everything easy for us during our purchase.
Written by a customer while visiting horizonfitness.com