Customer Reviews for Horizon - Fitness T202 Treadmill - Black
Customer Rating
5
T202
on June 20, 2019
Posted by: Travis T.
Have been using this treadmill for about a month and have no complaints. It is smooth, quiet, and was a good price. Also nice to have an option of 0% payment options. Only downside is the speaker volume but I have other options to use so for me it's not a big deal.
I can't believe how easy this treadmill is to operate, I love it. It is so quiet and feels good to walk on. I am 68 and only 5'1, and I can lift it up and move it, the best purchase I've made in a long time, highly recommend.
Installation wasn’t too bad. Followed all instruction to a T. During the first use, after 27 mins, the treadmilll powered down. It didn’t slow done, it just stopped. Half of the display was on, other half was off. Not a good first impression.
Response from horizonfitness.comBy Ryan Hoodjer, June 20, 2019
Certainly not a good start. Please give us a call so we can get this fixed for you. Warranty Support: US: 855-396-2927 info@johnsonfit.com
I was expecting to be able to connect iFit but it won’t. Horizon shows the pictures of all these programs but can’t connect to them. It’s already unboxed and packing thrown away other wise I would return it but I don’t want to pay restocking fee. Someone from Horizon please contact me. I can’t find a customer service number just to ask questions.
Response from horizonfitness.comBy Ryan Hoodjer, June 20, 2019
Hey Robert we would be happy to discuss. Warranty Support: US: 855-396-2927 info@johnsonfit.com
T202 treadmill works great, nice features like Bluetooth and fan, motor is very quiet, easy to maneuver the machine on its wheels. Assembling the treadmill is definitely a two-man job, takes an hour or so.
Console will not connect by Bluetooth to ipad. Useless. Very disappointed. Want my money back.
Response from horizonfitness.comBy Ryan Hoodjer, June 19, 2019
That is certainly a key feature. Have you contacted our customer support team for assistance? They should be able to assist and help get your issue figured out.
We received our treadmill earlier than expected. The treadmill comes with step by step instructions. The treadmill collapses wonderfully and is easy to operate.