Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
340
4 Stars
48
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
237 out of
311)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Posted by: Scott
from Chicago, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We're really enjoying our Samsonite Freeform Large Spinner suitcase - it's lightweight, but strong and has several compartments. It's very easy to pull and navigate through airports.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Alison Shore
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light! Seems lighter than my old soft side. Looks sleek.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Hartford, WI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this bag. Nice and lightweight! Also wheels held up too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cindy
from Chicago, Illinois
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The great thing about this luggage is the amout of space it has. I usually over pack on a trup, and wnd up putting items in my husbands luggage. Not anymore, I was also able to fit all my shoes and toiletries. Not to mention how stylish the suitcase is it juat glides with the wheels, in any direction i pull it. Looking forward to future purchases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kev
from KY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These cases are great. I ended up buying two. Very smooth rollers, and tons of storage inside.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lorrie R
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was really easy to pack everything I needed. The wheels roll easily and the luggage is lightweight, easy to maneuver. A great bag.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointing!
on April 17, 2025
Posted by: False advertising
Gender:Male
Just bought 2 Freeform Large Spinners that are advertised with "Overall Dimensions: 31.1 in. x 20.9 in. x 13.8 in." All of these 3 dimensions do not much actual measurements regardless of how you extend the retractable handles. Actual dimensions as measured in the attached photos are: 29-7/8" x 20" x 12". Very disappointed. I needed the 31" height to fit a 28-inch exercise roller that I must have during my travels.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 22, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Marge
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven’t used it yet but it looks great and it’s very light.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com