Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
340
4 Stars
48
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
237 out of
311)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Customer Rating
5
Super roomy and very light!Great wheel action Love love love
on March 8, 2017
Posted by: Liza
from San Diego CA
Verified Purchase:Yes
Great for 4-14 days worth of clothes Love the light weight!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Adem
from Selden, NY
Verified Purchase:Yes
this one has a huge capacity
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kang
from New York, NY
Verified Purchase:Yes
Good product, perfect for long haul flights
Pros: Lightweight
Cons: Small Capacity
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Surface easily scratched
on January 3, 2017
Posted by: Lawrence Gan
from Singapore
Absolutely disappointed with the surface quality as it scratched so badly after first use, on second use, almost all sides were scratched. Understand airport luggage handling is rough, but I own 6 Samsonite luggages. None had this issue. Wondering if I can ask for a replacement. Just bought it a month back. Using it for the third trip already.
Pros: Good Capacity, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Dear Lawrence Gan,
Thank you for your feedback. We are sorry to hear of your troubles with your Freeform 28" Spinner.Please contact one of our agents at 1-800-262-8282 or samsonite@cybercrs.net with your shop.samsonite.com order number and we will be happy to discuss your options.
Thank you for your feedback. We are sorry to hear of your troubles with your Freeform 28" Spinner.Please contact one of our agents at 1-800-262-8282 or samsonite@cybercrs.net with your shop.samsonite.com order number and we will be happy to discuss your options.
Written by a customer while visiting samsonite.com