Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
338
4 Stars
47
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
235 out of
309)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Customer Rating
1
It's a shame that this is a Samsonite!!!
on April 10, 2019
Posted by: RG
from Cairo, Egypt
The bag's zipper tore before the first use!! Was not even used once at an airport then, but unfortunately this happened a few hours before my flight so replacement or repair wasn't an option. I had to wrap it up several times with the film at the airport to be able to travel with it! Nevertheless, it is scratched so badly, I can't even imagine how it would look after multiple uses or if it was used unwrapped. We were loyal Delsey customers, and this time wanted to "take a step up" so we paid a big premium for a much worse quality bag. We were never disappointed by our other bags, and we are very very frequent travelers. If I were Samsonite I would be ashamed of having produced a bag like this, and I see that the same faults are repeated over and over with many customers. A replacement wouldn't be enough because I just don't want another one of this bag. Disappointing!!
Pros: Easy To Identify
Cons: Bad Zippers, Poor Quality, Tears Easily, Terrible quality, no scratch resistance, zippers
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kadrain
from Undisclosed
Verified Purchase:Yes
Love it! Will definitely be completing the collection of all the sizes.
Written by a customer while visiting samsonite.com
Posted by: Aaron
from Undisclosed
Verified Purchase:Yes
Planning a two week trip to Europe this summer and this should be perfect for being able to fit all that I need. I am especially impressed with the smooth rolling and locking mechanisms!
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper Teeth Broke Split on Second Trip
on February 22, 2019
Posted by: On the Run
from Dallas, TX
Use for Business and personal. Zipper Split apart the second time I used it. Just doesn't feel durable. This might be one of the lower end hard models but never expected this.
Pros: Lightweight
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Sam
from Indianapolis, IN
Verified Purchase:Yes
In first journey itself this bag got scratches all over it and the nice look of this bag is gone. I really liked the design and look of this bag but with scratches over it I don't like it at all. Overall it has good capacity and if you are not looking for something that will look great then this bag is for you.
Pros: Good Capacity, Lightweight
Cons: Poor Quality, Scratches
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Famtravelguy
from Westport, CT
Verified Purchase:Yes
Great for family trips internationally. Color is easy to identify and attractive..
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: IRIS
from Cerritos,CA
Verified Purchase:Yes
Good
Pros: Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kisshore
from west palm beach
Verified Purchase:Yes
Very flexible and lite weight
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com