Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
340
4 Stars
48
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
237 out of
311)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Posted by: JArrigo
from Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently used this for a trip to Africa which included at least 8 different flights. I think it is a sturdy piece of luggage. i was a bit disappointed in how easily it got scratched and marked up. I've never had hard shell luggage before so maybe this is normal and in all fairness there were many different airlines handling the luggage. But i was surprised how bad it looked after just 3 of the different flights.
Written by a customer while visiting samsonite.com
Posted by: Bill M.
from Ardmore, Oklahoma
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage for long trips. The suitcase is lightweight and durable for the avid traveler.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Candace
from South carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this carrier. Easy to get in and out of busy airports
Written by a customer while visiting samsonite.com
Posted by: T
from Austin, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plenty of space, held up well traveling, wheels are very smooth. Would recommend!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sally
from CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Navy blue looks very sophisticated! Lightweight luggage, perfect gift for family!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kim
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is the perfect size,rolls very easy, and is light as a feather.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CB
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a study and easy to maneuver suitcase. My only complaint is that the dial numbers are too small and difficult to use.
Written by a customer while visiting samsonite.com
Posted by: John Levario
Gender:Male
Verified Purchase:Yes
Your service sucks! Had to call several times, and all were clueless!
Response from samsonite.comBy Samsonite US Care Team, May 26, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com