Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
338
4 Stars
47
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
235 out of
309)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Customer Rating
1
Very disappointing purchase; extremely low quality
on April 19, 2022
Posted by: SharonK
from New York
Verified Purchase:Yes
After one single use where the suitcase was half empty, the stitches are coming apart around the zipper. The quality of the outside material is also extremely low — after one trip, the wear and tear is so evident, it looks like I’ve had the suitcase for years. I usually live Samsonite luggage, but this has been a very disappointing purchase — would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Brian R.
from Buffalo, NY
Verified Purchase:Yes
A sturdy and roomie suitcase. I yravel often, this suitcase os the only one that has lasted.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from San Francisco
Verified Purchase:Yes
Great bag! Comfortable and good lucking bag! Great wheels by the way!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kurt P
Verified Purchase:Yes
Great purchase. The quality and look of the suitcase exceeded my expectations.
Written by a customer while visiting samsonite.com
Posted by: Guillermo
from Los Angeles
Verified Purchase:Yes
Great construction. Large for long trips and light enough to handle with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AGvB
Verified Purchase:Yes
Nice product. Shipped promptly and arrived in no time.
Written by a customer while visiting samsonite.com
Posted by: TINA G
from Clearwater FL
Verified Purchase:Yes
Very light and rolls easily. Haven't used on an airplane to know if they scratch easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Misleading dimensions
on December 22, 2021
Posted by: clap
from Atlanta, GA
This piece of luggage is smaller than advertised. The website lists the overall dimensions as
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
I purchased this piece based on these dimensions, as they are very close to the dimensions of the luggage I am replacing. However the actual overall dimensions are 29" x 20" x 13", and there is a noticeable decrease in the capacity of the luggage versus my old piece. I'll be returning it for this reason.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com