Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
338
4 Stars
47
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
235 out of
309)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Posted by: Traveler123
from Texas
Verified Purchase:Yes
Got the small, medium and large. Looks great and seems to be good quality.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mojito Lady
from New York
Verified Purchase:Yes
Great color and bag,but I don't like the added lock feature. If you forget your combination then you can't open the lock, that's crazy!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Best suitcase ever! Excellent craftsmanship!
on September 24, 2022
Posted by: Elaina
from New York
Verified Purchase:Yes
Amazing suitcase I purchased 2!. I’ve had samsonites for years They last forever and take the beating! I just wanted to buy a new set otherwise I would have kept using the ones I already have which are over 10 years old The styles also remain in fashion. Very well made and lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A123
from New York
Verified Purchase:Yes
Zippers are awful and constantly get stuck but the suitcase overall got the job done.
Written by a customer while visiting samsonite.com
Posted by: Philip G
from NY,NY
Verified Purchase:Yes
Item never showed up. Customer service never responded. Very unhappy with Samsonite.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, September 23, 2022
Hello, thank you for letting us know! We are so sorry to hear this. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: julbillon
from NY, NY
Verified Purchase:Yes
Smooth and well-made. I ordered the small version after being pleased with the large
Written by a customer while visiting samsonite.com
Posted by: Algonac
Verified Purchase:Yes
It is poor quality. Disappointed- not what I expected from Samsonite.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: My starr
from California
Verified Purchase:Yes
Really well made. Love the color, will stand out. Rollers are so easy!!! Overall wonderful.. buy it you won’t regret it!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com