Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
338
4 Stars
47
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
235 out of
309)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Posted by: Annas hi
Verified Purchase:Yes
The suitcase is very light and beautiful，the wheels are smooth
Written by a customer while visiting samsonite.com
Posted by: Amy.
Verified Purchase:Yes
Easy to maneuver one handed even when loaded to capacity. Traveled well on its first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Naidu
from Virginia
Verified Purchase:Yes
Nice color and sturdy structure. Wheels are smooth
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Stacie
from Virginia
Verified Purchase:Yes
Zipper broke open on 1st use. Very dissatisfied. Bought luggage for international travel.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, November 18, 2022
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Miss s
from Hk
Verified Purchase:Yes
Very disappointed, not check before sent out. Like the colour
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: PAPM
from Chicago IL
Verified Purchase:Yes
Great quality! Definitely a BANG for our buck! Will order again!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nancy V
from FL
Verified Purchase:Yes
Roomy, lightweight luggage. I like that it splits in the middle for packing for two people.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: alanfv91
from San Francisco, CA
Verified Purchase:Yes
Durable luggage piece that has a simple aesthetic. Hard case seems to hold up well and is able to store enough items to last for an extended trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com