Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Average customer rating
4.3
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
340
4 Stars
48
3 Stars
13
2 Stars
24
1 Star
43
76%of customers recommend this product.
(
237 out of
311)
Customer Reviews for Samsonite - Expandable Freeform Spinner 28" Suitcase - Navy
Posted by: Linda J N
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great style and durability for any traveler. Bought for gifting.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Product, but Exceeds Airlines' Maximum Size
on December 16, 2024
Posted by: LuluBelle
from New Jersey
I like it and ordered it because I love the color. Unfortunately I will have to return it because I just found out (thankfully before my travel) that the overall measurement exceeds my carrier's maximum size specification for checked-in luggage). Most major airlines have a 62 in maximum limit, so this is not useful to me. I wish the product page would include this information.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Low Quality
on December 15, 2024
Posted by: Poor Quality Spinner
from New Jersey
I used to love Samonite luggages but these last two purchases were a disappointment. The spinner is locked without instruction how to unlock it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 20, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Andrew G.
from Miami, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful and modern suitcase. Perfect size for an international trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rebecca B
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] So lightweight! I was super surprised. This will be a Christmas present for our daughter. Happy to have luggage that's both durable and manageable for her.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
on December 5, 2024
Posted by: retw
misrepresentation, it does not measure 31 inches in any which way but it filters as a 31" extra large. It is only a large. The dimensions on the website are incorrect
Response from samsonite.comBy Samsonite US Care Team, December 9, 2024
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: Mineo
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Traveling CONUS and OCONUS for work and pleasure I have always trusted Samsonite. We all know the airlines don't take care of our suitcases so having luggage that is durable, warrantied, and functional was important. This line of suitcase fits the needs perfectly and looks great as well. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DBacon
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made and very sturdy. I fly with tools for work. The wheel design makes carrying my tools easier with less drag them my previous.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com