Customer reviews from samsonite.com
Samsonite - Framelock Max Carry On Spinner Suitcase - Asphalt Black
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
34
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for Samsonite - Framelock Max Carry On Spinner Suitcase - Asphalt Black
Posted by: Travel Girl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best lightweight carry-on. Wish I had bought it earlier!
Written by a customer while visiting samsonite.com
Posted by: International Traveler
from Providence RI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought with the large spinner and was of such poor quality right out of the box was thrown away and never used.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 2, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Luiz Massena-Filho
from Orlando, Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excelent carry-on luggage! Beautiful, safe, practical, durable, perfect size for my needs! What else could I say about it??
Written by a customer while visiting samsonite.com
Posted by: Michael G
from Stl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is fantastic, easy to pack and lock. I love that it's pretty light!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Light, tough, capacious, and organized.
on June 8, 2025
Posted by: thechair
from Utah
Gender:Male
In May of 2024, I bought a Framelock Max carry-on in teal. Since then I've used it on trips over six times and couldn't be happier. I was a little worried about it not having compression straps, but that concern was mooted by the two zipper dividers. I love that it's zipperless for security's sake, easy to open with one latch, easy to close--you can pre-lock the latch, then simply shut the suitcase and it's shut-and-locked. It's light. And it's sturdy enough to sit on, although that's not an official use. Plenty of inside pockets. Finally, I like the light-colored liner; it's easier to find small stuff given the contrast. This is my favorite carry-on I've ever owned.
Negatives: there are no negatives as to this suitcase, but more product feedback suggestions to Samsonite. First, when I bought this suitcase, it was my intention to by two full sets, meaning a carry-on and a medium for each of my wife and me. Four suitcases, total. Problem is Samsonite doesn't make a medium Framelock Max, only a large. But it's barn-size; we have neither the need nor the space for it. Wife and I only need carry-ons and mediums. Since we shopped, our daughter also has made major suitcase purchases. She'd have bought a Framelock Max set had there been a matching medium. That's three full luggage sets that didn't get sold... only my one carry-on. Please make these in medium. Second, Samsonite in America could do better with security on their zippered products. Both Delsey and Traveler's Choice have product lines featuring double-coil zippers that protect against breach by thieves using any sharp object (even like a ball-point pen). Since Samsonite didn't feature such a product, I went to zipperless, only to find no medium. Third, there are medium zipperless Samsonites, but they're sold mainly in Europe. "S'cure" I think, and other, similar kind. I love my Samsonite; I just wish we could find more that meet our needs.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ang
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Roomier than I expected and love having no zipppers!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Omar Farooq
from Dallas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great piece of toy for short trips and weekend trips
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Netch
from Columbus
Verified Purchase:Yes
[This review was collected as part of a promotion.] Small but mighty. Pulls real. Easy to handle around TSA and to place in overhead bin. Can hold 7 days worth of clothes plus sleep pap machine
I would recommend this to a friend!
Written by a customer while visiting samsonite.com