Customer reviews from samsonite.com
Samsonite - Alliance SE Spinner Suitcase 3Pc Set (CO/M/L) - Aluminum Silver
Average customer rating
4.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
4
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Samsonite - Alliance SE Spinner Suitcase 3Pc Set (CO/M/L) - Aluminum Silver
Customer Rating
3
TSA Locks
on October 2, 2025
Posted by: Moni
Gender:Female
[This review was collected as part of a promotion.] Just received my Alliance 3pc luggage. I have yet been able to reset the combination lock on the M and L bag. I read the instructions. Watched numerous YouTube videos and still cannot change the combination from the preset combo. Emailed support only to get a pre populated response referring me to the directions I have already read. Leaving for my trip Saturday, so no time to return luggage. So disappointing!
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great features
on February 25, 2025
Posted by: AddieKatie
from Gallatin TN
[This review was collected as part of a promotion.] Wish I had bought this luggage years ago.
The spinners are GREAT!!
The spinners are GREAT!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Beautiful Set!
on June 22, 2023
Posted by: aaw17
from Houston, Texas
Haven't taken it on an airport test run yet, but it is a beautiful set and all of the zippers and wheels work so far :)
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: txgl2017
from San Marcos, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Roomy, durable, aesthetically pleasing. I’ve traveled once with it already, and it fits my needs perfectly.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Tampa, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight and stylish. Performed perfectly on my first trip with it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com