Customer reviews from samsonite.com
Samsonite - Alliance SE Carry On Spinner Suitcase - Bass Black
Average customer rating
3.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
0
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Samsonite - Alliance SE Carry On Spinner Suitcase - Bass Black
Posted by: Mg830
Verified Purchase:Yes
We love it. It looks and moves great, it doesn't seem like it would scratch easily and the one mark it got during its first trip is disguised by the black color of the case. The only thing is that I wish it had the TSA lock, but we almost never check the carry ons anyway.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Light, beautiful but the zippers are jamming
on November 11, 2023
Posted by: Wayne 76
from New York
I just got this bag. It’s roomy, light and very stylish. The wheels run smoothly. The handle is a little shaky, but worth it for the price.
Now for the big problem: the zippers jam and I haven’t even used it. Opening is rough but workable. Closing is an exercise in wiggling and struggling, maneuvering and frustration. I love the bag but I’ll have to send it back.
Now for the big problem: the zippers jam and I haven’t even used it. Opening is rough but workable. Closing is an exercise in wiggling and struggling, maneuvering and frustration. I love the bag but I’ll have to send it back.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, November 13, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: A Singh
from New York
Verified Purchase:Yes
Excellent bag with one huge downside of not having a TSA lock.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
This carry on has great features and works great f
on February 17, 2025
Posted by: Lqp338
from Dawso, MN
[This review was collected as part of a promotion.] I got this carry on for gift, it is exactly what I needed to go on my travels.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Suitcase All Around
on April 7, 2025
Posted by: CWilliamson13
[This review was collected as part of a promotion.] I bought this a couple months ago and it has been an amazing purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com