Customer reviews from samsonite.com
Samsonite - Outline Pro Medium Spinner Suitcase - Stone Grey
Average customer rating
4.6
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
21
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for Samsonite - Outline Pro Medium Spinner Suitcase - Stone Grey
Posted by: Coco
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for my partner as a gift for a trip to Ireland. The color is gorgeous. However, the slightly-rubbery or thin outer trim piece attached to the outside zipper seems to be coming loose or will be off soon. This was one trip only. What happened please?!
Response from samsonite.comBy Samsonite US Care Team, May 18, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
