Interior zipper design is horrible. The flaps face outward so it is easy for stuff to fall out and easy to touch the dirty exterior of luggage. The latch design is also super easy to break if packing too heavy near the latches. Overall designed by someone who doesn’t fly frequently. Don’t buy this junk. Wait till they fix both the latch and zipper design. Been buying Samsonote zipper less hard cases for 20 years but now need to switch because of this.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 10, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
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