Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 24" Suitcase - Amethyst Purple
Average customer rating
4.5
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
276
4 Stars
34
3 Stars
17
2 Stars
12
1 Star
23
82%of customers recommend this product.
(
201 out of
245)
Customer Reviews for Samsonite - Expandable Freeform Spinner 24" Suitcase - Amethyst Purple
Posted by: Lisa
from FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My second samsonite medium purchase durable made well
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: M17L
from Miami
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Size is perfect and very light weight
Love that it’s expandable and I already had the carryon of this model and I like that it’s exactly the same except bigger
Love that it’s expandable and I already had the carryon of this model and I like that it’s exactly the same except bigger
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jackie R
from Connecticut
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy easy to wheel with locking handle. Stands out on the luggage carousel (amethyst)
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ben
from Nashville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Taken on one trip but definitely seems more sturdy than the EBags we had.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the freedom medium spinner. Lots of room for everything you need for a getaway for a week.
Written by a customer while visiting samsonite.com
Posted by: Shirleen
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are beautiful suitcases and they roll easily. I'm so glad that I choose these.
Written by a customer while visiting samsonite.com
Posted by: Chris
from TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, yet sturdy and moves easily. Worked very well on first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Confused size description online
on November 23, 2025
Posted by: Lilian
[This review was collected as part of a promotion.] This was my first time purchasing this item online, and the size description was very confusing. The listing said the suitcase was 27.5 inches, but the actual product is a 24-inch medium. The height includes the wheels, which makes it look larger on paper, but it is still classified as a 24-inch bag.
Because of this unclear description, I ended up ordering the wrong size. When I tried to return it, I found out that there would be additional fees, which was disappointing since the mistake was caused by the misleading information on the website.
Overall, the product itself is nice, but I really hope the company can update the size details to avoid confusion for future customers.
Response from samsonite.comBy Samsonite US Care Team, November 24, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com