Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 24" Suitcase - Amethyst Purple
Average customer rating
4.5
(360 Reviews)
Rating breakdown 360 reviews
5 Stars
276
4 Stars
34
3 Stars
16
2 Stars
12
1 Star
22
83%of customers recommend this product.
(
201 out of
243)
Customer Reviews for Samsonite - Expandable Freeform Spinner 24" Suitcase - Amethyst Purple
Posted by: Jackie R
from Connecticut
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy easy to wheel with locking handle. Stands out on the luggage carousel (amethyst)
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Generally Pleased
on November 5, 2025
Posted by: syamka82
from Santa Clara, CA
Gender:Female
[This review was collected as part of a promotion.] I am generally pleased with the overall design and functionality of this suitcase, particularly its lightness and the ease of mobility provided by the spinner wheels.
However, I have a few concerns regarding the quality and design of specific components:
Interior Protective Cover: The interior protective divider cover billows out, making it difficult to flatten against the sides when packing. While this is a minor issue, it creates an inconvenience that I have not experienced with my previous Samsonite models.
Integrated Lock and Zipper Mechanism: I have reservations about the durability of the integrated lock system. The zipper pulls appear to remain partially exposed when inserted into the lock, rather than sitting flush. They seem to be held only at the very edge of the mechanism. Given the rough handling luggage often receives during air travel, I am concerned this design presents a potential point of failure that could lead to breakage, an issue absent in my older Samsonite suitcases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ben
from Nashville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Taken on one trip but definitely seems more sturdy than the EBags we had.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the freedom medium spinner. Lots of room for everything you need for a getaway for a week.
Written by a customer while visiting samsonite.com
Posted by: Shirleen
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are beautiful suitcases and they roll easily. I'm so glad that I choose these.
Written by a customer while visiting samsonite.com
Posted by: Chris
from TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, yet sturdy and moves easily. Worked very well on first trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Confused size description online
on November 23, 2025
Posted by: Lilian
[This review was collected as part of a promotion.] This was my first time purchasing this item online, and the size description was very confusing. The listing said the suitcase was 27.5 inches, but the actual product is a 24-inch medium. The height includes the wheels, which makes it look larger on paper, but it is still classified as a 24-inch bag.
Because of this unclear description, I ended up ordering the wrong size. When I tried to return it, I found out that there would be additional fees, which was disappointing since the mistake was caused by the misleading information on the website.
Overall, the product itself is nice, but I really hope the company can update the size details to avoid confusion for future customers.
Written by a customer while visiting samsonite.com
Posted by: Kayc
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage! Plenty of room and very durable!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com