Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 24" Suitcase - Amethyst Purple
Average customer rating
4.5
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
296
4 Stars
38
3 Stars
18
2 Stars
12
1 Star
24
83%of customers recommend this product.
(
223 out of
268)
Customer Reviews for Samsonite - Expandable Freeform Spinner 24" Suitcase - Amethyst Purple
Posted by: KCtraveler
Verified Purchase:Yes
Like the light weight of the suitcase empty. Also like the ability to pack on both sides of the suitcase so can easily find things.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Joseph C
from Winder, Georgia
Verified Purchase:Yes
Plastic sides too flimsy to survive one airline trip. Aluminum pull-handle tubes inside were bent by impact from outside and no longer able to be extended. This is not the Samsonite this airline Million Miler knew and loved.
Response from samsonite.comBy Samsonite US Care Team, July 18, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Cigdem
from jacksonville, florida
Verified Purchase:Yes
it's exactly what i was looking for, i travel to Europe yearly and it's the perfect size
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Terri P
from Folsom, Ca
Verified Purchase:Yes
Sturdy build and travels well. Other than a few scratches, it held up well on a recent travel to Europe. The wheels are sturdy and handled the irregular streets in Europe. Highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Memet
Verified Purchase:Yes
Name tag sheared off immediately. Does not fit sideways in most trunks. Regretting purchasing
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 17, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: M. Roth
Verified Purchase:Yes
Quality luggage at a fair price. Moves effortlessly and is very light to carry. Lots of room to pack.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jan F
Verified Purchase:Yes
your add info should have said that they do not nest together.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Quality & Durability Questionable!!!
on May 15, 2024
Posted by: JDaniell
from New York City
I received the Freeform Carry-On Spinner as a birthday gift. When I opened the box I was elated because of the brand Samsonite one of the most well-known travel brands in the world! My thoughts were: it is a quality product and will be durable. Plus, I loved the color, the style, and the ease of motion. However, I was extremely wrong. I recently had an opportunity to use my brand new suitcase for the first time on a trip to Puerto Rico. To my dismay and utter dissatisfaction my brand new suitcase now looks like it has been through the wringer. It looks dirty, used, and abused after one single use. I can only imaged how it will look after a few more uses while vacationing. Honestly, I am a little embarrassed to travel with it now. I do not recommend for anyone to purchase this suitcase due to low quality and durability. I recommend for individuals looking to purchase new luggage to look into other luggage companies for more durable and quality luggage!!! The proof is in the photos below.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, May 17, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com