Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Green
Average customer rating
4.5
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
80
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
7
87%of customers recommend this product.
(
69 out of
79)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Green
Customer Rating
5
there's not gonna be anything better out there....
on November 1, 2025
Posted by: david t
Verified Purchase:Yes
I just traded in my iphone 12 pro max, with the otterbox screen protector & a defender case. It's been dropped, alot, over the years that I had that phone. Not a scratch, chip, crack, nothing different about that phone than the day I got it. I wouldn't go with any other case & screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RTodG
Verified Purchase:Yes
I have been using Otterbox products for my mobile devices for years, and continue to go back to them whenever I upgrade to a new device. As expected, my current device is doing what's expected with regard to drop protection. The problem I am having with it is; inconsistent connection to qi charging devices. I don't know if the case I have is defective, or not. I have to be very precise with placement, but even that is no guarantee off consistent connectivity. I have been using Magfast charging devices and have never had this issue before.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grover17
Verified Purchase:Yes
I've used Defender series cases for many years. The excellent quality has not changed and this case is no exception. Any issues with the photo button on the right side of the case have been resolved. Excellent, tough case with tactile enhancements to improve grip. You won't regret buying this!
Written by a customer while visiting otterbox.com
Posted by: Darren
Verified Purchase:Yes
The Otterbox has already saved my phone a couple of times when I dropped it. The Defender series has always been constructed well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ron jp
Verified Purchase:Yes
These cases have always worked well for me. Rey strong and durable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gab3DaBab3
Verified Purchase:Yes
Great case. Getting slimmer and slimmer. Hopefully the front bezel piece holds up better for this model.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jrod
Verified Purchase:Yes
Great case i work construction needed something beefy like the defender
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rupe
Verified Purchase:Yes
Fits poorly and the Holster is not made for this phone, does not fit at all.
Response from otterbox.comBy Customer Service, November 10, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com