Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Green
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
90
4 Stars
19
3 Stars
5
2 Stars
3
1 Star
7
85%of customers recommend this product.
(
75 out of
88)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Green
Posted by: Nunya
Verified Purchase:Yes
I bought the case and 2 clips The clips will NOT CLIP!!!! Waste of money
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! The design of our holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
Written by a customer while visiting otterbox.com
Posted by: Orville D
Verified Purchase:Yes
Only found one issue. The side button should have been left open like the 16. Every touch triggers the camera.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mikey
Verified Purchase:Yes
I returned it because it didn’t have a screen cover. I wanted a waterproof case like I have on my I-14 pro
Response from otterbox.comBy Customer Service, November 24, 2025
Thank you for your feedback. We understand wanting a waterproof case with a built-in screen cover. Since the case you returned didn’t meet that need, we recommend checking out the OtterBox Fre Series—it’s designed for water protection and includes a screen cover for full-device coverage.
Written by a customer while visiting otterbox.com
Posted by: John p
Verified Purchase:Yes
I changed my mind on buying iPhone at this time. So my comment is based on great experiences in the past and have no doubt about this one
Written by a customer while visiting otterbox.com
Posted by: Mikes review
Verified Purchase:Yes
The switch for the ringer silent on/off switch doesn’t work
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2025
With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
Very nice. Not bulky like others I’ve had in the past
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jerri
Verified Purchase:Yes
I have been using your products for probably 15 years. Love it swear by it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 399m
Verified Purchase:Yes
This case looks good, is extremely protective and caused zero issue with the camera bar. I was nervous because I heard people were having issues with the camera bar constantly being pressed, but I have had zero issues. The iPhone 17 is also very slippery and hard to grip, so the texture of this case is perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com