Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Green
Average customer rating
4.4
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
99
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
8
85%of customers recommend this product.
(
86 out of
101)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Green
Customer Rating
4
Overall holds up well but the extra free clip brok
on June 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
Hold up mostly. Free clip broke and didn’t fit but case is ok.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rdjake
Verified Purchase:Yes
Case is great. But I carry my phone in a clip and it’s complete JUNK. Picked up my phone off the ground around 20 times in one day
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, June 5, 2026
We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: David F
Verified Purchase:Yes
Great product and a excellent value for the cost ... feel like even in the worst conditions my device will be protected ...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shania
Verified Purchase:Yes
Loose cases home button doesn’t work. Also have another issue I reached out to otterbox for only to be ignored
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 8, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com