I would never use anything else. Use to drop my phone all the time while at work. This case save my phone from damage and when it time to trade it in, I would get full price because it still looks brand new.
Otterbox products are an essential part of this household. They protect my iPhone and make it easily accessible throughout the day via the holster. Product quality and warranty support are excellent. I consider Otterbox and investment that contributes to the longevity of my iPhone and my wife's iPhone.
I love the Defender series cases. I tend to be very rough on phone cases, and have always gotten Defender Pros because of it. I tried a Defender XT on my last phone and broke it (the case AND shattered the back glass of my phone) so I knew I had to go back to the full Defender for my new phone. The only gripe I have is that the outer shell can look purple and not blue in certain lighting.
The pro max defender works great. It’s tough design keeps my phone protected at all times and with multiple charging options makes this a very handy phone case!! If I ever get another phone I will definitely be getting an otter box for it. In a scale of 1 to 10 it’s an easy 10 out of 10 I for one will be recommending this product to all my friends.!!!!!!!
My protective shield on my phone cracking and chipping more than it ever has
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 27, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!