Customer reviews from otterbox.com
OtterBox - Glass Screen Protector for Apple iPhone 17 Pro - Clear
Average customer rating
3.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
15
4 Stars
1
3 Stars
6
2 Stars
5
1 Star
7
48%of customers recommend this product.
(
10 out of
21)
Customer Reviews for OtterBox - Glass Screen Protector for Apple iPhone 17 Pro - Clear
Posted by: Dena
Verified Purchase:Yes
I put this glass protector on. The first day it cracked.
Response from otterbox.comBy Customer Service, October 15, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1
Directions confusing and screen hard to apply!
on October 14, 2025
Posted by: KimT
Verified Purchase:Yes
The protective cover is so hard to put on. I read the directions but it doesn't look like the materials given. I had to ask my husband to do it. After he put it on, it wasn't completely centered even using the enclosure provided. He had to take it out and re-centered it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 15, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: MK0084
Verified Purchase:Yes
Very easy to install perfectly. Highly recommend..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eddie
Verified Purchase:Yes
Glass doesn’t cover entire screen, dropped phone and protective and the iPhone glass both shattered.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2025
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Written by a customer while visiting otterbox.com
Posted by: Jenna
Verified Purchase:Yes
The new application style resulted in dust being trapped underneath the screen which was frustrating. I liked the concept in theory but think the older versions of the applicator worked better
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 27, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Sean
Verified Purchase:Yes
While this is probably like any screen protector, instructions weren’t clear and still can’t get a smooth adhesive finish on the screen. Bubbles remain and have tried everything. I’d skip this and just have a professional install.
Response from otterbox.comBy Customer Service, October 27, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Brittany
Verified Purchase:Yes
The installation of the screen protector was easy to follow BUT did not center on my phone properly. There are no air bubbles in the middle of the screen but the edges still haven’t adhered to my phone after several weeks. I plan to keep it on until it lifts off the screen on its own or gets more bubbles then go with another protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 4, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
Just purchased iPhone 17. Went to grocery store, dropped phone flat on front. I could see 3 cracks across screen and a chunk out of edge of screen. Turns out all the damage was on screen protector and not actual device screen! Defender case should have prevented this damage. Was not a huge fall. 3 feet? Glad I at least had glass screen protector. It did what my cheap Defender case could not.
Written by a customer while visiting otterbox.com