Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Purple
Average customer rating
3.4
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
15
4 Stars
4
3 Stars
3
2 Stars
7
1 Star
6
54%of customers recommend this product.
(
14 out of
26)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Purple
Customer Rating
2
Subpar product, for carrying the Otterbox name
on December 30, 2025
Posted by: UnoRedskinsFan
Verified Purchase:Yes
This product was much less than expected...returned
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 30, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Branden
Verified Purchase:Yes
Good for trades men doesn’t get dirty or hold grease comes off easy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maggie
Verified Purchase:Yes
Not the tight secure fit as on previous iPhones. Sides are mushy and exactly where the glass chipped.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 15, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com