Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Purple
Average customer rating
3.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
15
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
6
54%of customers recommend this product.
(
15 out of
28)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Purple
Posted by: D Kraus
Verified Purchase:Yes
Very pretty but Not much protection and very slippery. I used it only one day and then got an ugly defender OtterBox. Defenders are very ugly. There is no design in these cases but at least I feel my phone is safe when I drop it.
Response from otterbox.comBy Customer Service, January 5, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Customer Rating
2
Subpar product, for carrying the Otterbox name
on December 30, 2025
Posted by: UnoRedskinsFan
Verified Purchase:Yes
This product was much less than expected...returned
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 30, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Josh V
Verified Purchase:Yes
Such a cute case! Doesn’t make the phone feel heavy.
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Love the graphic on the case. Offers same, sure Otterbox protection that my family loves.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
Terrible design. Who approves the RD on such a poorly designed item.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 12, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Chris Schumm
Verified Purchase:Yes
Not protective enough. Disappointing
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 4, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: ARana
Verified Purchase:Yes
I like the case, and very nice and pretty. it is very simple and protective
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hector
Verified Purchase:Yes
Quality was not what i was looking and the case was a little slick
Response from otterbox.comBy Customer Service, December 2, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com