Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
3.5
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
4
3 Stars
2
2 Stars
6
1 Star
5
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 Pro Max - Blue
Posted by: No high notes
Verified Purchase:Yes
The volume button popped off almost immediately when I had to remove the case. Pretty worthless. I have had otter box cases since my first smartphone (well over a decade ago) - and this is the first time one has disappointed
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 14, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Robert
Verified Purchase:Yes
Excellent lightweight case. If your phone lives in you purse/briefcase, this is the phone case for you. While it’s not as robust as other Otterbox products, it’s good enough for general protection. I would add a screen protector and camera lens protector with this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Arts
Verified Purchase:Yes
Great product for your phone, I’ve used for years and had no problems
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Everything I want for a phone case! Simple, understated, classic. I prefer clear cases so I have options to put stickers on iPhone and change them up whenever needed. Otterbox cases never turn yellow; of course my iPhone doesn’t sit out in direct sunlight either.
Written by a customer while visiting otterbox.com
Posted by: Hector
Verified Purchase:Yes
Quality was not what i was looking and the case was a little slick
Response from otterbox.comBy Customer Service, December 2, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Chris Schumm
Verified Purchase:Yes
Not protective enough. Disappointing
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 4, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Josh V
Verified Purchase:Yes
Such a cute case! Doesn’t make the phone feel heavy.
Written by a customer while visiting otterbox.com
Posted by: D Kraus
Verified Purchase:Yes
Very pretty but Not much protection and very slippery. I used it only one day and then got an ugly defender OtterBox. Defenders are very ugly. There is no design in these cases but at least I feel my phone is safe when I drop it.
Response from otterbox.comBy Customer Service, January 5, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com