Customer reviews from otterbox.com
OtterBox - Profile Series Hard Shell for Apple iPhone 17 - Pink
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for OtterBox - Profile Series Hard Shell for Apple iPhone 17 - Pink
Posted by: Richard R
Verified Purchase:Yes
The case broke around the button area after about 2 weeks.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Nisa
Verified Purchase:Yes
The case is nice. I got the MagSafe case so I can easily charge my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nothappy
Verified Purchase:Yes
Phone screen cracked on edge, spidering over the face of the phone. Have had the phone and Otter Box less than 6 weeks.
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, February 6, 2026
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Written by a customer while visiting otterbox.com