Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Blue
Average customer rating
4.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
25
4 Stars
3
3 Stars
5
2 Stars
3
1 Star
3
82%of customers recommend this product.
(
23 out of
28)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Blue
Customer Rating
3
Good case but problematic with cordless rechargers
on January 16, 2026
Posted by: RobbG
Verified Purchase:Yes
I like the case as it's pretty solid and protects my iPhone 17. The only issue I have with it is that the protective ring around the camera lenses interferes with my car's cordless rechargers. I didn't have this issue with the Otter Commuter with my iPhone 12.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Russ
Verified Purchase:Yes
Product itself is fine. Purchase process was not. Feel like I was tricked into buying two cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 17, 2025
Thank you for sharing your feedback. We’re glad to hear the product met your expectations, but we’re sorry the purchase process caused frustration. That’s not the experience we want for our customers. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Mark Kilmer
Verified Purchase:Yes
Doesn’t fit my iPhone 17 pro max! Am very disappointed!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 15, 2025
The iPhone 17 Defender Series Pro Case is not compatible with the iPHone 17 Pro Max. You can find all case compatibilities/features located at the bottom of the product pages within the OtterBox website.
Written by a customer while visiting otterbox.com
Posted by: Dustin
Verified Purchase:Yes
Case is still good, Just was shocked couldn’t order black case instead ordered blue and not happy with that option but I wanted a real case not some knock off.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! While we don't have an exact release date for the black colored cases, we do recommend signing up for our back in stock notification, so you know when these release. Thank you for your question and we hope you have a fantastic day!
Written by a customer while visiting otterbox.com
Posted by: My Technology Regrets
Verified Purchase:Yes
Instructions were not precise: I was in tears. Not each and every action is understood by those without smartphone experience. Holster was stupid: I need a velcro closed canvas pocket with belt loop not clips. I want a secure anchor point on the case through which i can run a tether
Response from otterbox.comBy Customer Service, December 23, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Igor
Verified Purchase:Yes
Excellent protection and fit. The price was good.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Robert Fredericks Jr
Verified Purchase:Yes
Ottterbox continues to do an awesome job like they always do
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Becky
Verified Purchase:Yes
This is my second otter box. Love it for my iphone 17. Is good and solid in my hand. Good grip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com