Customer reviews from otterbox.com
OtterBox - Glass Screen Protector for Apple iPhone 17 Pro Max - Clear
Average customer rating
3.7 out of 5
3.7
(41 Reviews)
Open Ratings Snapshot
Rating breakdown 41 reviews
5 Stars
20
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
9
62%of customers recommend this product. 
(
20 out of 32
)
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Customer Reviews for OtterBox - Glass Screen Protector for Apple iPhone 17 Pro Max - Clear
Customer Rating
1 out of 5
1
Poor quality
on October 22, 2025
Posted by: M10M
Verified Purchase:Yes
Doesn’t cover all screen, unsquare installation (therefore brock it)
Response from otterbox.comBy Customer ServiceOctober 23, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Good protection installs are a challenge
on October 19, 2025
Posted by: Dan M
Verified Purchase:Yes
Protects screen but never able to get all the bubbles out. Usually one or two left whenever I install one.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great screen protector that is hard to get on.
on October 24, 2025
Posted by: JD Nurse
Verified Purchase:Yes
This screen protector is very clear and fits my iPhone perfectly. I had a little air bubble in the middle when it was applied, but it disappeared next day. Love the quality of the protector, but the applicator is terrible and the instructions for using the applicator were really vague. Otterbox really needs to fix this.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Only lasted 3 days
on November 2, 2025
Posted by: Mike
Verified Purchase:Yes
The glass lasted 3 days. The installation was quick and easy. Didn't notice any flaws in the glass. 2 days later I noticed a very tiny chip near the edge of the screen. The next day it was cracked in several directions. Its the only issue that I've ever had with an OtterBox product. I'm thinking that a glass screen protector isn't the way 2 go.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 3, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Glass does not cover entire screen
on November 7, 2025
Posted by: Step
Verified Purchase:Yes
Glass does not cover entire screen. First drop and screen shattered
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 10, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not easy to install.
on November 9, 2025
Posted by: Cara
Verified Purchase:Yes
Instructions are only pictures. Not easy to install! No bubble squeegee either, so very difficult to get bubbles out!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 10, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
not happy
on November 10, 2025
Posted by: Nope
Verified Purchase:Yes
Not great. Installed it, followed all directions, very clean. Had air bubbles after two days. Took it off and threw it in the trash.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 12, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Cracked without dropping
on November 16, 2025
Posted by: Megan B
Verified Purchase:Yes
The screen protector cracked while my phone was in my purse a week after it was installed. I have not dropped my phone yet.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 17, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
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