Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 - Black
Average customer rating
3.6
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
4
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Apple iPhone 17 - Black
Posted by: Kailie
Verified Purchase:Yes
Doesn’t fit with screen protector. Such a bummer. It cause all the corners to lift.
Response from otterbox.comBy Customer Service, October 3, 2025
Hello, Kailie! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Charlie
Verified Purchase:Yes
This case is perfect for my new iPhone 17. So glad I got another OtterBox. Despite the other reviews, the screen protector indeed does fit and does not bubble up in the corners.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bobbie
Verified Purchase:Yes
I never use anything but an OTTERBOX! Tried the rest came back to the BEST!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: A Nonny Muss
Verified Purchase:Yes
Great feel in the hand. Great combination of toughness and pliability. Let’s iPhone shine through.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Awesome case. I loved ❤️ it. I am very happy with this OtterBox case. It fits my phone perfectly and provides excellent protection. The case feels strong and well made, yet it is comfortable to hold. The buttons and ports are easy to use, and it gives me confidence that my phone is safe from drops and scratches. I would definitely recommend OtterBox to anyone looking for a reliable phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SGGG
Verified Purchase:Yes
Started falling apart within 60 days.... and I take better than average caution with my phone. I don't drop it, or sling it around. Very disappointed as I invested in otter box because it was said to be a very high quality protective case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 6, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Kim9876
Verified Purchase:Yes
The case is sturdy and protect the phone well. However screen protectors do not fit with this case. The corners of the protector are bubbled. My family have defender and commuter cases and the same screen protector and this does not happen.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 13, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Customer Rating
1
Case does not fit new iPhone 17 or 17 pro max
on October 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
I bought two new symmetry cases for the iPhone 17 and iPhone 17 pro max and bright fit right. They are to small and do not go on properly.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 6, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com