Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Purple
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
23
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
3
81%of customers recommend this product.
(
21 out of
26)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Purple
Posted by: Cad D
Verified Purchase:Yes
Great purchase experience after receiving the incorrect case the problem was quickly resolved
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Been using otter ox since before I can remember. I just can't trust my devices to anything but a defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I have used Otterbox covers and holsters for about 15 years on Apple phones and have always been confident in the quality and durability.
Written by a customer while visiting otterbox.com
Posted by: My Technology Regrets
Verified Purchase:Yes
Instructions were not precise: I was in tears. Not each and every action is understood by those without smartphone experience. Holster was stupid: I need a velcro closed canvas pocket with belt loop not clips. I want a secure anchor point on the case through which i can run a tether
Response from otterbox.comBy Customer Service, December 23, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: RealMomReview
Verified Purchase:Yes
Expensive without extra features. Needs a kickstand or finger loop. You can find so many other options these days with many more features that also offer drop protection. Otterbox may be sturdy but needs more offered for the $$$
Response from otterbox.comBy Customer Service, December 23, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Check
Verified Purchase:Yes
Tried others in the past. Otter box is my only choice
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tony B
Verified Purchase:Yes
Phone comes out of the belt clip too easily. Had otter box clips before that were more resistant to coming out
Written by a customer while visiting otterbox.com
Posted by: dAVE
Verified Purchase:Yes
This Defender has protected my iPhone from at least 10 drops in the last month.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com