Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Purple
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
23
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
3
81%of customers recommend this product.
(
21 out of
26)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 - Purple
Posted by: Debbie
Verified Purchase:Yes
The color was great. The quality of the defender is not as sturdy as my previous case I purchased 5 years ago.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Not as beefy, no screen protector, firm on phone
on December 20, 2025
Posted by: LCCC
Verified Purchase:Yes
Not as strong as the old cases. Should have come with a screen protector. Fits snug and is firm once installed on the phone, should protect well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Frugal Guy
Verified Purchase:Yes
Solid case. Note this case does not include screen a protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rico
Verified Purchase:Yes
I have always used OtterBox for all my iPhones. This latest one fits the phone like a glove and has already protected my phone as I have dropped it three times. As always, this cover protected my phone from any damage. I love how the cover is designed to prevent the camera lens from getting snagged on anything.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barbara
Verified Purchase:Yes
Ive had the same case with my old phone for a long time and I love it, it has protected my phone every time it fell on on the floor! So I ordered this one for my new iPhone 17, but it’s a lot thinner than my other one and doesn’t feel as safe!
For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very skimpy
For the price I expected a more substantial case, so I hope that it will still protect my new phone even though it feels very skimpy
Response from otterbox.comBy Customer Service, January 5, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Allee
Verified Purchase:Yes
This is my fourth iPhone with an Otterbox. I've had all kinds of adventures with my Otterboxed phones--they've been dropped in all kinds of situations with no damage, and once I got kicked by a horse right where my phone was in my front pocket. Seriously, I truly believe my phone in its Otterbox saved my hip from getting broken, and my phone still worked well enough to save all my data! I can't imagine having any other kind of phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Russ
Verified Purchase:Yes
Product itself is fine. Purchase process was not. Feel like I was tricked into buying two cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 17, 2025
Thank you for sharing your feedback. We’re glad to hear the product met your expectations, but we’re sorry the purchase process caused frustration. That’s not the experience we want for our customers. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Mark Kilmer
Verified Purchase:Yes
Doesn’t fit my iPhone 17 pro max! Am very disappointed!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 15, 2025
The iPhone 17 Defender Series Pro Case is not compatible with the iPHone 17 Pro Max. You can find all case compatibilities/features located at the bottom of the product pages within the OtterBox website.
Written by a customer while visiting otterbox.com