Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 - Blue
Average customer rating
3.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
7
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
1
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 - Blue
Posted by: Linda
Verified Purchase:Yes
Very flimsy case. Not as good as other Otter Box cases
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 28, 2025
Hello Linda! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Sharon
Verified Purchase:Yes
Excellent protection but it looks like a man’s phone from the front I wish otter box made super cute phone case with defender protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
It needed to have a magnet like most mag safe case, MagSafe wallet wasn’t staying on very well. Good protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mrs Baum
Verified Purchase:Yes
Thought it would be thicker and tougher Did not protect front of phone
Response from otterbox.comBy Customer Service, January 29, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Customer Rating
4
Overall good minor issue with charging port cover
on February 1, 2026
Posted by: Amym
Verified Purchase:Yes
Charging port cover weak. In less than 2 months the port cover on my son’s phone case is separating already. Ours haven’t had the issue, however we have mag safe chargers. I’ve purchased one for my son. His phone has only been charger on a flat surface when not in use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carla
Verified Purchase:Yes
I ordered this product for my new IPhone. Works great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Allison
Verified Purchase:Yes
Very sturdy and stylish. Fits perfectly and looks great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Walter
Verified Purchase:Yes
A very functional device. Well worth the investment.
Written by a customer while visiting otterbox.com