Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3 out of 5
3.3
(116 Reviews)
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
43
4 Stars
14
3 Stars
17
2 Stars
24
1 Star
18
53%of customers recommend this product. 
(
62 out of 116
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
2 out of 5
2
GUNS for railings!
on November 1, 2025
Posted by: WorstLovelyPhone
Verified Purchase:Yes
Some of the railings use GUNS for construction! I'm all for creative parts usage and I know that the kit says 18+ for ages. But really? It's a holiday train! Kids should be able to build it and play with it! Was that really necessary?
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Looking Great
on November 6, 2025
Posted by: SargeantDeputron102
Verified Purchase:Yes
a fun build. Taking my time so I don't have to disassemble it to see what I screwed up
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
I’d call it a Christmas Train
on November 8, 2025
Posted by: Dino Shore 235
Verified Purchase:Yes
I’ve finished the locomotive because I wanted the install the motor and battery. I really need these components to complete it to my satisfaction.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Fine
on December 19, 2025
Posted by: SergeantSquishyDareth102
Verified Purchase:No
Great job career kids can use their skills to progress
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
Nice but poor when motorized
on December 20, 2025
Posted by: CaptainGlamorousWaffle
Verified Purchase:No
Overall the set is nice. However, it was painful to get the power up parts. I have the motor on backorder but built with a motor I had on another train.
While that made the experience disappointing, my real complaint is that the train cannot operate with the bear geared. The wheels can't get enough traction.
What I did was buy some silicone bands that I was able to put on the wheels below the bear. While this one would not work at all without the added straps, I had done the same trick with the previous holiday train with the turning Christmas Tree.
In short, at this price, Lego should include the extra train wheel straps. You (or at least for me) only need two (one each for the wheels directly below the bear)
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
3 out of 5
3
Powered up app
on December 22, 2025
Posted by: DivinePelican085
Verified Purchase:Yes
The powered up app needs to be updated to include this train. It would make the play experience much better and the I would recommend it. The app needs a Santa voice saying all aboard, train whistle and some holiday music.
No, I would not recommend this to a friend.
Response from LEGOBy SienLEGO® Customer ServiceDecember 23, 2025
Thanks for taking the time to leave this review! You should be able to use any train activity on the Powered UP app to control the Holiday Express Train once you've motorized the locomotive with the LEGO Powered Up kit (sold separately). Please do reach out to us at LEGO.build/Service-BV if you bump into any issues.
Written by a customer while visiting LEGO
Customer Rating
3 out of 5
3
1st train
on November 11, 2025
Posted by: Mister
Verified Purchase:No
This was pretty fun to build and spend time with my son.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
So Close!
on November 15, 2025
Posted by: Sdoyle
Verified Purchase:Yes
This train is super cute. It’s a good, straightforward build, and the little extras like gifts and train station are cute. I had two main problems…. One, WHY does the polar bear not have eyes?!?! It’s just empty spots and super creepy. I took two flat black dots from a different set and gave him eyes. I also found the wheels to be SO frustrating. The ones that are pre made and click in are great. The ones attached to axles are nearly impossible to space just exactly right. As a result, the train has a hard time staying on the track and the motion wheels have a hard time catching the track and causing the motion pieces to work. There must be a way to pre-distance these and still make them connect to motion pieces. Otherwise, love this train and it’s adorable in my Lego Christmas Village!
I would recommend this to a friend!
Written by a customer while visiting LEGO
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