It doesn't come with the power up feature, even though the ad shows it powered. Annoying...and the parts needed to actually finish the set are not available.
No, I would not recommend this to a friend.
Response from LEGOBy Leah, LEGO® Customer Service, October 31, 2025
Thank you for sharing your feedback. We’re sorry to hear about your disappointment. The set is designed to be compatible with the Powered Up components, which are sold separately and noted on the box. Please give us a shout at LEGO.build/Service-BV, so we can see if we can help find any alternative components that would work for your set.
I didn’t realize that I needed to purchase additional components to activate the train, and when I did the parts are not available, exceptionally disappointed
I’m very sad to share that this set was missing two pieces, one in bag 2 and 5. I checked everywhere for these pieces, retraced steps, checks box and bags, etc. 4496699 was an interior piece which I could just replace. But 614301 was the price to the bears arm and it looks weird without it.
No, I would not recommend this to a friend.
Response from LEGOBy John, LEGO® Customer Service, October 26, 2025
We're sorry that your train left the station missing two pieces! Don't worry, just head to LEGO.build/BricksPieces-BV to request what you need and we'll send them out free of charge.
Written by a customer while visiting LEGO
Customer Rating
2
Disappointed
on November 13, 2025
Posted by: ScoutExcitedSquid
Verified Purchase:No
This is the first time I’ve ever been disappointed with a Lego build and I’ve built almost 100 AFOL sets since 2014. Fewer bricks, less detail, less impressive, substantial price increase. But this review is not about the price. If this is the new standard for Lego then I fear Lego may lose its place as the market leader. This set simply does not live up to the standard that Lego set for itself. Very disappointing set and very disappointed to have to write this review for a brand I’ve loved for most of my life.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5
Christmas 2025
on October 5, 2025
Posted by: Ol' Danny Boy
Verified Purchase:No
Awesome set! Super excited to add a train set to my Lego Christmas set up. It's going to look great!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
More Than a Train, A Christmas Mem
on December 20, 2025
Posted by: RexDelightedGorzan1012
Verified Purchase:No
Building the LEGO Holiday Train together has been one of our favorite moments this Christmas season. From the very first bag to the final festive details, this set captures everything we love about LEGO during the holidays, which is its creativity, warmth, and time spent together. The train is beautifully designed, with charming seasonal touches in every car. Each section feels thoughtful and joyful, and once complete, it instantly transforms a shelf into a holiday scene full of life and nostalgia. The minifigures, accessories, and colors all work perfectly together, making it feel both playful and timeless. What we loved most is how this build became more than just a set. It became a shared experience, same as Alpine Lodge and Santa set. Placing it on display alongside our other holiday builds brought a smile every time we walked by. It truly feels like a centerpiece that celebrates togetherness and tradition. A perfect holiday build, perfect for display, and absolutely full of heart.
Highly recommended for anyone looking to add warmth, charm, and a little magic to their holiday LEGO display.