Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3 out of 5
3.3
(116 Reviews)
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
43
4 Stars
14
3 Stars
17
2 Stars
24
1 Star
18
53%of customers recommend this product. 
(
62 out of 116
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
1 out of 5
1
Should come with the power
on October 30, 2025
Posted by: CoolestMom
Verified Purchase:Yes
It doesn't come with the power up feature, even though the ad shows it powered. Annoying...and the parts needed to actually finish the set are not available.
No, I would not recommend this to a friend.
Response from LEGOBy LeahLEGO® Customer ServiceOctober 31, 2025
Thank you for sharing your feedback. We’re sorry to hear about your disappointment. The set is designed to be compatible with the Powered Up components, which are sold separately and noted on the box. Please give us a shout at LEGO.build/Service-BV, so we can see if we can help find any alternative components that would work for your set.
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
Purchase Experience
on December 22, 2025
Posted by: ShuttleAnn
Verified Purchase:Yes
I didn’t realize that I needed to purchase additional components to activate the train, and when I did the parts are not available, exceptionally disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Crazy Fun Design
on October 4, 2025
Posted by: HappyRefinedChipmunk
Verified Purchase:Yes
Amazing how it handles different amounts of energy from the battery pack
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Missing Pieces
on October 24, 2025
Posted by: FerociousCactus046
Verified Purchase:Yes
I’m very sad to share that this set was missing two pieces, one in bag 2 and 5. I checked everywhere for these pieces, retraced steps, checks box and bags, etc. 4496699 was an interior piece which I could just replace. But 614301 was the price to the bears arm and it looks weird without it.
No, I would not recommend this to a friend.
Response from LEGOBy JohnLEGO® Customer ServiceOctober 26, 2025
We're sorry that your train left the station missing two pieces! Don't worry, just head to LEGO.build/BricksPieces-BV to request what you need and we'll send them out free of charge.
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Disappointed
on November 13, 2025
Posted by: ScoutExcitedSquid
Verified Purchase:No
This is the first time I’ve ever been disappointed with a Lego build and I’ve built almost 100 AFOL sets since 2014. Fewer bricks, less detail, less impressive, substantial price increase. But this review is not about the price. If this is the new standard for Lego then I fear Lego may lose its place as the market leader. This set simply does not live up to the standard that Lego set for itself. Very disappointing set and very disappointed to have to write this review for a brand I’ve loved for most of my life.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Christmas 2025
on October 5, 2025
Posted by: Ol' Danny Boy
Verified Purchase:No
Awesome set! Super excited to add a train set to my Lego Christmas set up. It's going to look great!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
More Than a Train, A Christmas Mem
on December 20, 2025
Posted by: RexDelightedGorzan1012
Verified Purchase:No
Building the LEGO Holiday Train together has been one of our favorite moments this Christmas season. From the very first bag to the final festive details, this set captures everything we love about LEGO during the holidays, which is its creativity, warmth, and time spent together. The train is beautifully designed, with charming seasonal touches in every car. Each section feels thoughtful and joyful, and once complete, it instantly transforms a shelf into a holiday scene full of life and nostalgia. The minifigures, accessories, and colors all work perfectly together, making it feel both playful and timeless. What we loved most is how this build became more than just a set. It became a shared experience, same as Alpine Lodge and Santa set. Placing it on display alongside our other holiday builds brought a smile every time we walked by. It truly feels like a centerpiece that celebrates togetherness and tradition. A perfect holiday build, perfect for display, and absolutely full of heart.
Highly recommended for anyone looking to add warmth, charm, and a little magic to their holiday LEGO display.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Great product
on November 12, 2025
Posted by: MisterHardworkingLamp104
Verified Purchase:Yes
This set was so much fun to do! Just challenging enough for a beginner but still easy enough to enjoy. It’s super cute!
I would recommend this to a friend!
Written by a customer while visiting LEGO
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