Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3 out of 5
3.3
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
26
1 Star
18
52%of customers recommend this product. 
(
63 out of 120
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
1 out of 5
1
Same as before but slightly differennt
on October 24, 2025
Posted by: Nlrobello
Verified Purchase:No
I was hoping for something new this Christmas but a train was already released previously. Pretty much the same. Not happy with the price increase either
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Nice set to play with
on October 15, 2025
Posted by: HappyWanderingGuava
Verified Purchase:Yes
The building experience is okay, but we brought the motor set, which made this set more playful. I enjoyed playing with it.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Cute but poorly designed
on November 11, 2025
Posted by: Wilsonfrog
Verified Purchase:Yes
The train has a lot of visual appeal, but it works best as a stationary display. I don't understand how this set design was approved. The clever cam-driven movements put so much drag on the wheels that the wheels simply don't turn. Also, the design of the wheel attachment to the axles on some of the cars makes fitting the wheels to the tracks a tricky process of trial and error. I ordered the parts to power the train (backordered), but I have little hope that the train will function properly given the design flaws.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Wow disappointing
on December 1, 2025
Posted by: ChefSportyRinona100
Verified Purchase:Yes
I have never had anything but stellar experiences with Lego, so that could be why this set was such a disappointment. It looks cute, but functionally it’s an epic fail. The bear is extremely difficult to get to move, and gets stuck extremely often. The smoke stack isn’t much better. I tried the power up function with a non-LEGO motor (since it’s sold out and CRAZY expensive), and it looks absolutely ridiculous because it just goes much too fast. It’s a cute set, but a major headache and doesn’t function well at all. If you just want to display it, it’s fine. But it’s terrible to play with.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
3 out of 5
3
Worst Christmas Set
on October 25, 2025
Posted by: LegoMcC
Verified Purchase:Yes
We buy the Christmas set every year for many years. This one is 30% more expensive, less pieces, underwhelming build experience, just learning you have to pay even more to have it actually run. All the previous Christmas sets have been so great. This year was a massive disappointment. I'd definitely skip this year if you are on the fence.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Disappointingly Lacking! Meh!
on November 2, 2025
Posted by: CousinGratefulStealthor
Verified Purchase:Yes
New comer to the Winter Village series, as my first was the train station from about 5 years ago or so. Although I’ve felt the recent offerings have been a bit homogenous, I haven’t regretted buying any of them . . . Until this set! Lots has been said already of this set, and I doubt that I’m the first to comment on the following: the wheels on the front of the locomotive and the bear car look unfinished. The bear itself also seems like it’s missing some details. The front wheel bogey (is that the right word?) annoyingly spins almost 360 degrees The 3-D printed piece, imho, was not worth whatever trade offs were made so that it could be included. The parts of the printed train are too loose so the mechanics don’t really even work. I definitely would’ve rather had magnetic connectors between the cars than the technic pins. If prices are going to increase as we all know that they are, it can be a struggle to still show value to consumers, but that’s the challenge of retail these days. This set misses the mark.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1 out of 5
1
Should come with the power
on October 30, 2025
Posted by: CoolestMom
Verified Purchase:Yes
It doesn't come with the power up feature, even though the ad shows it powered. Annoying...and the parts needed to actually finish the set are not available.
No, I would not recommend this to a friend.
Response from LEGOBy LeahLEGO® Customer ServiceOctober 31, 2025
Thank you for sharing your feedback. We’re sorry to hear about your disappointment. The set is designed to be compatible with the Powered Up components, which are sold separately and noted on the box. Please give us a shout at LEGO.build/Service-BV, so we can see if we can help find any alternative components that would work for your set.
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
Purchase Experience
on December 22, 2025
Posted by: ShuttleAnn
Verified Purchase:Yes
I didn’t realize that I needed to purchase additional components to activate the train, and when I did the parts are not available, exceptionally disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
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