Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
27
1 Star
18
52%of customers recommend this product.
(
63 out of
121)
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Posted by: CaptainChicken100
Verified Purchase:Yes
I get excited about the winter village collection reveal every year and purchased every set. I purchased this one even though the reviews weren’t great and boy were they right. Not worth the money like you have had in years past. Build was okay but hard to mesh with other trains in previous years.
No, I would not recommend this to a friend.
Response from LEGOBy Sien, LEGO® Customer Service, December 3, 2025
Thank you for taking the time to leave this review. We're sorry that you feel disappointed with the set, please don't hesitate to reach out to us at LEGO.build/Service-BV if you would like to share a bit more information. Your feedback will help us do better in the future!
Written by a customer while visiting LEGO
Posted by: ProfessorItchyPuppet
Verified Purchase:Yes
Fun build and great looking set, but what poor oversite to not have lego train motors in stock for over a month. Why would you offer a train set and either not include the motor and hub, or at least insure you ramp up production of those parts so they could be purchased. Really poor planning and a disappointment for sure. Detracting from the w
Enjoyment of the set.
Enjoyment of the set.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: FancyFerret024
Verified Purchase:Yes
The build was fun with my son. The train looks nice. We hooked up the power to it and it won't move on the track. It doesn't weigh enough to actually move on the track. You have to press down onto the train to increase the weight and get it to run. Super disappointing, I wanted this to go around my family Christmas Tree...
Do not buy if you intend to drive this around a track, buy for display/play without power only.
No, I would not recommend this to a friend.
Response from LEGOBy John, LEGO® Customer Service, December 2, 2025
We're sorry to hear that you and your son are having trouble getting your holiday train moving. To help it along, we suggest making sure the wheels aren't pushed too tightly onto the train and that each train wagon is placed in its correct position. You'll also need fresh non-rechargeable batteries in your LEGO® Powered Up kit. If you've checked everything and it still doesn't move freely, please contact us at LEGO.build/Service-BV for hands-on troubleshooting.
Written by a customer while visiting LEGO
Posted by: GraciousBumbling064
Verified Purchase:Yes
For the most part, a great addition to the collection. Super disappointed it did not come with the one thing that I thought it did come with, the parts to make it move on its own... The advertisements I saw showed it moving on its own! Super disappointed the parts for this to happen are upgrades/ options. (And they are rarely in stock.)
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: ChefSportyRinona100
Verified Purchase:Yes
I have never had anything but stellar experiences with Lego, so that could be why this set was such a disappointment. It looks cute, but functionally it’s an epic fail. The bear is extremely difficult to get to move, and gets stuck extremely often. The smoke stack isn’t much better. I tried the power up function with a non-LEGO motor (since it’s sold out and CRAZY expensive), and it looks absolutely ridiculous because it just goes much too fast. It’s a cute set, but a major headache and doesn’t function well at all. If you just want to display it, it’s fine. But it’s terrible to play with.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2
Power up a failure
on November 30, 2025
Posted by: ScoutScientificSheep
The build itself is fine. Not terribly original, but fine. The problem is adding the power functions to it. The engine is simply not heavy enough or something to give the wheels traction throughout a track. I have four other Lego trains I’ve added power to and this is the first one with this problem. I’m going to try moving the motor to the ‘coal’ car where the battery weight can help, but this is a huge disappointment.
No, I would not recommend this to a friend.
Response from LEGOBy Coryne, LEGO® Customer Service, December 1, 2025
Oh no! It's disappointing when your build isn’t going as planned. Please give us a call or chat at LEGO.build/Service-BV so we can help!
Written by a customer while visiting LEGO
Posted by: MadamMuscularCactus101
Verified Purchase:Yes
We purchased the hub, motor and extra tracks to make it even better. The train was super fun to build. My 9 year old loves it. The polar bear made the train a little too heavy for the motor to pull without stalling every once in a while but we enjoyed problem solving with motion and even building a free build car with the spare parts.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
3
Lack of motor
on November 30, 2025
Posted by: LadySuperhumanSlippers102
I loved this set, I have it on my kitchen table. But man just include the motor with it. I’d happily pay the money if it was included but now I have to wait for back order.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO