Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
26
1 Star
18
52%of customers recommend this product.
(
63 out of
120)
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Posted by: CutestVersatileOtter
Verified Purchase:Yes
I have purchased the winter village set since it started and I must say this set was extremely disappointing. Not only did they increase the price by 30% but the build took half the time it normally does! Only 2 mini-figures came with the set! This is unfortunate and this will more than likely be the last year I purchase this set.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
Why ditch the magnetic buffers?
on October 10, 2025
Posted by: kzat82
Verified Purchase:No
I'm an adult builder with a young builder who likes to play with my vintage train sets. While he's not great at building things other than Duplo at the moment, he can start/stop my trains with the remotes and couple/uncouple the cars with minimal assistance.
Which is my biggest problem -- why on earth were the magnet style buffers omitted?? I understand the 18+ marketing, but this should be able to be played with by a young kid. Especially since it's shown in photos with the Family Tree set being assembled by people of all ages.
So not only is my kiddo unable to couple/uncouple the cars because of the technic pieces, but this effectively isn't compatible with the previous Winter Village train without modifications.
Very disappointed with this set.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
The train that goes nowhere.
on November 13, 2025
Posted by: Txrenegar
Verified Purchase:No
As an avid lego builder I have done almost every set from Lego...not joking...I have never really been disappointed until this one..I bought it along with the Christmas tree and had my son build both...things were fine until we tried to play with it. We added the motor..Fresh batteries...and nothing...barely moved. We removed the moving bear and smokestack parts and it will now move...but not very well. They also went really cheap on the train car connectors...but I assume ita because the magnetic ones wouldn't have worked...poor design...wish I could get my.money back on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
I want to love this set but I HATE it.
on November 11, 2025
Posted by: brickbybrick
Verified Purchase:No
As others have mentioned this set is just poorly designed.
The engine looks 'okay' but I agree with another reviewer that as the main car the wheel structure is really basic and underwhelming. It could have been better.
My BIGGEST complaint is the panda car. It's awful. It just doesn't work. If I move it forward the wheels spin once and then just lock up. I don't have the engineering understanding to explain why but it just will not roll correctly while moving the panda arms etc. as it was designed to do.
The caboose car is my favorite of all of them. I think it's a really cool holiday design. Sadly, I was missing a piece critical for the bow on top so now I'm left waiting 8+ WEEKS for a replacement.
As someone that has loved EVERY Lego build I've ever done, this one was just SUCH a disappointment. Do not buy this set - or buy it and don't open it just so you have the 'first 3d printed piece ever' in case its worth millions someday.
No, I would not recommend this to a friend.
Response from LEGOBy Priv, LEGO® Customer Service, November 12, 2025
We’re sorry to hear you’re not happy with your
LEGO® Icons Holiday Express Train set. It must have been frustrating to build a set and not be able to play with it as intended. We’re passionate about making every LEGO set imaginative, creative and most of all, fun! Your feedback will help us make our sets even better in the future. Please reach out to our brick helpers at LEGO.build/services for updates on your missing piece.
LEGO® Icons Holiday Express Train set. It must have been frustrating to build a set and not be able to play with it as intended. We’re passionate about making every LEGO set imaginative, creative and most of all, fun! Your feedback will help us make our sets even better in the future. Please reach out to our brick helpers at LEGO.build/services for updates on your missing piece.
Written by a customer while visiting LEGO
Customer Rating
5
I love Lego trains!!
on October 10, 2025
Posted by: Brickninja
Verified Purchase:No
The only thing I wish about this that would be that he came with basic power functions from the start. It’s an iconic recreation of the classic Christmas train to go around the tree. The least you should do is make sure that the abilities to go around the tree are in the same opening box.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: Kathy Lescalleette
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been purchasing Legos since my grandchildren were little. I have a collection for when I get to see them again.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1
Felt cheated by Lego
on December 7, 2025
Posted by: GeneralFieryTractor101
Verified Purchase:No
MOTORS NOT A PART OF THIS KIT. ALL ELECTRONIC COMPONENTS ARE BACK ORDERED OR NOT AVAILABLE. I'm a big LEGO fan (over 20 years), and I have to say one was a real Christmas letdown. They advertised the set in a way that made you believe the motors were part of this kit, so that when it's built, the train will run. I even looked at similar kits in the store (the Explorers Arctic Polar Express Train), which explicitly stated that the smart devices are NOT included. But nowhere on this box does it say that or that you will need to purchase extra parts. I was so excited to purchase this with my fiancé to think that we can add a moving LEGO train under our Christmas tree this year. After I opened it, it was the biggest letdown, and I feel like I've been cheated. All 88009, 88011, 88010, which are needed to run this train, are back-ordered till spring next year, or outright not available. This is such a disappointment. I didn't think LEGO would go like this make you buy their product, especially since this brand has done so well for their comeback.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Posted by: VibrantCheesecake098
Verified Purchase:Yes
It should have told you when you were purchasing the train that the powered up didn't come with it. It cost more than the actual train cost.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO