Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
27
1 Star
18
52%of customers recommend this product.
(
63 out of
121)
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
1
Fun build but packing needs better info
on December 7, 2025
Posted by: Rk18
I’ve been obsessed with LEGO since I was five years old. I still have my sets from the ’90s, and now they’ve been passed down to my sons, so LEGO is a big deal in our house. Unfortunately, this Holiday Express Train set wasn’t quite what we expected this season.
This was ultimately my mistake for not realizing the Powered Up components weren’t included. But the box doesn’t clearly communicate that these essential parts, motor, battery pack, and remote must be purchased separately. It just states on the back of the box it’s “ready for powered up”. We even bought additional track pieces to extend the track.
Now I’ve been scrambling to find the Powered Up motor and battery pack so my boys can enjoy the train around the Christmas tree. According to the LEGO website, the battery pack won’t be available until March 2026, and the motor is currently out of stock. Secondhand options online are either extremely overpriced or won’t arrive until well after the holidays.
My boys were really excited to see this train running on the track, so it’s disappointing that the necessary components are so hard to get and not clearly indicated on the packaging. The build itself is fantastic, but it would be great if LEGO made the required accessories clearer or more readily available so families can enjoy the full experience right away
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Posted by: Paul1715
Verified Purchase:Yes
This train is exactly what I would expect for what it is. It's meant to be stylized and have play value rather than be extremely detailed. I had a fun time building it, and I have fun watching it run around the base of my Christmas tree.
I will say that it takes some deliberate and careful effort to make it run smoothly. As long as you make sure the moving parts are put together loosely, and the wheels can move side-to-side a bit, it should run just fine.
Also, I've seen that the 3d printed part has gotten a lot of hate. I'm afraid I have to agree. The functionality that we get from 3d printing it rather than brick-building it doesn't look very good at all. I would rather have a brick-built micro-scale train with no moving parts than this 3d printed part. I hope we don't get anything else like this piece in the future.
I will say that it takes some deliberate and careful effort to make it run smoothly. As long as you make sure the moving parts are put together loosely, and the wheels can move side-to-side a bit, it should run just fine.
Also, I've seen that the 3d printed part has gotten a lot of hate. I'm afraid I have to agree. The functionality that we get from 3d printing it rather than brick-building it doesn't look very good at all. I would rather have a brick-built micro-scale train with no moving parts than this 3d printed part. I hope we don't get anything else like this piece in the future.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: GeneralEasygoingTruck102
Verified Purchase:Yes
We had a blast putting this together as a family. Our youngest put together the simplest bag and we all worked together for the rest.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1
Don’t waste your money
on December 5, 2025
Posted by: Smoop
Poor build. Tiny unnecessary pieces. No Easter eggs. Does NOT run on track. Plain. For children. NOT 18+. Pieces don’t fit together well. Complete junk. Don’t waste your money. Not even any nice pieces other than the little 3D train. Very poor representation from Lego. Mine is back in the box. What a waste.
No, I would not recommend this to a friend.
Response from LEGOBy Leah, LEGO® Customer Service, December 7, 2025
Oh no! Sorry that everything wasn’t awesome with your new Holiday Express Train set and that the pieces aren't holding together as they should, that certainly doesn't sound right. Please reach out to us at LEGO.build/Service-BV so we can help you with these issues.
Written by a customer while visiting LEGO
Posted by: Binki
Verified Purchase:Yes
I have been a collector of the Lego Christmas since it came out. I was disappointed to get another train. I feel like there are several other items, school house, church or other options that could have been considered and more original than another train. And very disappointing to see the price go up and the build below avg.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Posted by: Vicki
Verified Purchase:Yes
Bought this as a Christmas gift for my son who is a huge train fan. He loved it!!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: Kabullard10
Verified Purchase:Yes
My son loved this build and all of the tiny secrets it holds! However, it was missing a couple pieces 😔
I would recommend this to a friend!
Response from LEGOBy Katie, LEGO® Customer Service, December 4, 2025
We're happy to hear your son loved building his Holiday Express Train! Request your missing pieces at LEGO.build/BricksPieces-BV, and we'll be able to send some replacements.
Written by a customer while visiting LEGO
Posted by: Cynthia
Verified Purchase:Yes
Adding the motor was difficult. Not clear on assembly of motor assembly. Train didn’t run well after assembly. Took 3 days with help from facebook chats.
I would recommend this to a friend!
Written by a customer while visiting LEGO