Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
26
1 Star
18
52%of customers recommend this product.
(
63 out of
120)
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Posted by: Nitram629
Verified Purchase:Yes
The train is a great addition to my Christmas decorations. I have the light and power pack but have not install it yet. Definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Christmas Train
on December 12, 2025
Posted by: ElegantRat033
I absolutely love this Christmas Train. It’s adorable.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: Russ
Verified Purchase:Yes
Great product you need to keep more power up stock in inventory
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: MarvelousMabel
Verified Purchase:Yes
I’ve never been a big review writer, but this build was so disappointing. I kept thinking that maybe there would be something special or surprising about the next car, or maybe it will be fun to see the moving parts when it moves around the track. But the wheels don’t grip the track well at all, so it’s constantly derailing. Also the engine and bear are not heavy enough to activate their moving parts consistently. The price increase just makes it even more sad.
No, I would not recommend this to a friend.
Response from LEGOBy Leah, LEGO® Customer Service, December 11, 2025
Thank you for your review. We're sorry that you're having issues with your Holiday Express Train set. We'd love to help troubleshoot these issues. Please reach out to us at LEGO.build/Service-BV.
Written by a customer while visiting LEGO
Posted by: GallantMushroom050
Verified Purchase:Yes
I added the motor and such so the train can be remote controlled but it has serious traction issues. Even when I remove the back two cars it has trouble moving consistently around the track and frequently slips and stalls. I rebuilt the set three times to make sure it was all assembled properly and that all parts could move freely but still had the same issue.
The set on its own is nice but disappointed in how it runs with a motor.
The set on its own is nice but disappointed in how it runs with a motor.
No, I would not recommend this to a friend.
Response from LEGOBy Leah, LEGO® Customer Service, December 9, 2025
Thank you for your review. We're sorry to hear that your set is having issues with the traction. Please give us a shout at LEGO.build/Service-BV so we can help troubleshoot these issues.
Written by a customer while visiting LEGO
Posted by: MateHairyPrawn
Verified Purchase:Yes
I was disappointed that there was not an additional building available for my "village" and was not excited about the train. However, it far exceeded my expectations. It was a very fun build; there was more track than I assumed was in the set; and my grands LOVE it!!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1
Felt cheated by Lego
on December 7, 2025
Posted by: GeneralFieryTractor101
MOTORS NOT A PART OF THIS KIT. ALL ELECTRONIC COMPONENTS ARE BACK ORDERED OR NOT AVAILABLE. I'm a big LEGO fan (over 20 years), and I have to say one was a real Christmas letdown. They advertised the set in a way that made you believe the motors were part of this kit, so that when it's built, the train will run. I even looked at similar kits in the store (the Explorers Arctic Polar Express Train), which explicitly stated that the smart devices are NOT included. But nowhere on this box does it say that or that you will need to purchase extra parts. I was so excited to purchase this with my fiancé to think that we can add a moving LEGO train under our Christmas tree this year. After I opened it, it was the biggest letdown, and I feel like I've been cheated. All 88009, 88011, 88010, which are needed to run this train, are back-ordered till spring next year, or outright not available. This is such a disappointment. I didn't think LEGO would go like this make you buy their product, especially since this brand has done so well for their comeback.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
Fun build but packing needs better info
on December 7, 2025
Posted by: Rk18
I’ve been obsessed with LEGO since I was five years old. I still have my sets from the ’90s, and now they’ve been passed down to my sons, so LEGO is a big deal in our house. Unfortunately, this Holiday Express Train set wasn’t quite what we expected this season.
This was ultimately my mistake for not realizing the Powered Up components weren’t included. But the box doesn’t clearly communicate that these essential parts, motor, battery pack, and remote must be purchased separately. It just states on the back of the box it’s “ready for powered up”. We even bought additional track pieces to extend the track.
Now I’ve been scrambling to find the Powered Up motor and battery pack so my boys can enjoy the train around the Christmas tree. According to the LEGO website, the battery pack won’t be available until March 2026, and the motor is currently out of stock. Secondhand options online are either extremely overpriced or won’t arrive until well after the holidays.
My boys were really excited to see this train running on the track, so it’s disappointing that the necessary components are so hard to get and not clearly indicated on the packaging. The build itself is fantastic, but it would be great if LEGO made the required accessories clearer or more readily available so families can enjoy the full experience right away
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO