Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3 out of 5
3.3
(116 Reviews)
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
43
4 Stars
14
3 Stars
17
2 Stars
24
1 Star
18
53%of customers recommend this product. 
(
62 out of 116
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
1 out of 5
1
Not worth the money
on November 15, 2025
Posted by: Homemaker05
Verified Purchase:Yes
I have never felt compelled to write a Lego review until this set. I bought it to add to our Christmas collection, and was massively disappointed. Due to me apparently not reading the package correctly, I was surprised to see that it didn’t come with a motor. If someone wants to add a motor, it’s about $80 more dollars, which is fine. Until you realize that several parts are sold out. Upon looking for other retailers that sell it, you realize that people are now price gouging the parts for astronomical prices. So having a motorized train is not really an option.
Next is the building aspect. Most of the train was ok to build. But the polar bear car was ridiculous. Trying to get it to line up just right was a pain, and even after building it correctly, the mechanics wouldn’t work without you pressing down on the train car hard. That entire car is basically useless.
In addition to the polar bear issue, the train itself doesn’t stay on the track. It constantly falls off, and you have to repeatedly re-adjust the wheels. The fact that you have to hand push this (since the motor is unavailable) makes it even more frustrating.
I will be returning this set, and will probably never buy a LEGO train again.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Your patience will be rewarded
on November 28, 2025
Posted by: Some Guy's Cat
Verified Purchase:No
Note: Ours is motorized. Charming design that reminds me of the mine trains of the Rockies. As for the bear and smokestack..... They work fantastic IF you have the patience to make sure everything moves freely as you assemble and align the wheels properly. When building we didn't pay much mind to making sure of this but after about 10-15 min of checking and ensuring free movement ours now suffers none of the traction issues seen on YouTube or in a lot of reviews. All it took was a little care and attention to detail and we have been rewarded with a whimsical little train that matches the rest of the Holiday Village colors and theming.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
3 out of 5
3
Price
on October 15, 2025
Posted by: Justme
Verified Purchase:Yes
I was disappointed in the higher price this year. To add insult to injury, there are less bricks. So, really, if next year's set comes out and it's the same "we'll charge more for less product", I will be foregoing any more Christmas village sets.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Disappointing
on November 10, 2025
Posted by: IllustriousBuilder046
Verified Purchase:No
Very disappointed in this year's Christmas addition. They cheaped out on the build and didn't even use magnetic couplers for the cars. They also increased the price by $30 for the Christmas set. Am not happy with it this year.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Poor Engineering
on October 27, 2025
Posted by: BrewMaster0u812
Verified Purchase:Yes
This build is cool, and this review probably won’t stop you from getting it. However, while the bear and smokestack movements look great, they’re not well engineered — they introduce too much friction when you try to motorize the model.
There’s also not enough weight on either the engine or the bear car to keep the mechanism functioning properly. As a result, the motor ends up dragging the build, causing the drive wheels to lose traction and spin out.
To improve performance, the bear car needs smoother mechanics, and the engine should either be heavier or designed to achieve better traction.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Christmas Fun
on October 12, 2025
Posted by: Lego experience
Verified Purchase:Yes
I purchased this Lego to add to our Christmas collection of legos and share building with my husband as a hobby. Then when we have grandchildren we will have something to share with them.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1 out of 5
1
Meh
on October 7, 2025
Posted by: Voltron
Verified Purchase:Yes
Got it for my Christmas village tree to run with lionel and marklin trains. For the price , I'm disappointed in it. For a Christmas house you get more pieces and people. The 3D piece is ok but I use a 3D printer already and with printers getting cheaper it's not a big deal to get a 3D printed part in a set. Especially when 3D filament is so cheap.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
not what we expected
on November 28, 2025
Posted by: legoFanFromLongAgo
Verified Purchase:Yes
very let down by this. it was our 6th set in this series and we were very excited to build this as part of our tradition. I assumed the price increase was a result of the political
time and bought it regardless. this set has hundreds of pieces less than the earlier sets, has very few details, no real hidden surprises like previous sets and took a fraction of the build time as previous sets in the series. my kids built it, looked at it, and went and played with the previous sets leaving this one to sit alone on the floor. what happened Lego??
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
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