Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3 out of 5
3.3
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
26
1 Star
18
52%of customers recommend this product. 
(
63 out of 120
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
2 out of 5
2
Good Set Mostly
on November 25, 2025
Posted by: Milkdud
Verified Purchase:No
This is a good set with great play features. However it is very overpriced especially to not include the motorization. On top of that the parts needed to motorize are out of stock, which is frustrating. But the build is fun and festive.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
3 out of 5
3
Lack of motor
on November 30, 2025
Posted by: LadySuperhumanSlippers102
Verified Purchase:No
I loved this set, I have it on my kitchen table. But man just include the motor with it. I’d happily pay the money if it was included but now I have to wait for back order.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Power up a failure
on November 30, 2025
Posted by: ScoutScientificSheep
Verified Purchase:No
The build itself is fine. Not terribly original, but fine. The problem is adding the power functions to it. The engine is simply not heavy enough or something to give the wheels traction throughout a track. I have four other Lego trains I’ve added power to and this is the first one with this problem. I’m going to try moving the motor to the ‘coal’ car where the battery weight can help, but this is a huge disappointment.
No, I would not recommend this to a friend.
Response from LEGOBy CoryneLEGO® Customer ServiceDecember 1, 2025
Oh no! It's disappointing when your build isn’t going as planned. Please give us a call or chat at LEGO.build/Service-BV so we can help!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Super Fun Train 🚂
on December 15, 2025
Posted by: HeroicFig078
Verified Purchase:No
Hello, we've been seeing a lot of reviews stating that the train barely moves. We got ours to fly! TIP: we put the Explorer Train Powered-Up motor in the Holiday Express Train. TIP, you must press the "+" button multiple times to get it moving faster. It seems to max out at level 12. If you just press the "+" button once it hardly moves. Good luck!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Great set!
on December 18, 2025
Posted by: Movieaholic
Verified Purchase:Yes
I had a lot of fun building this set, fits in with my Xmas theme perfectly.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1 out of 5
1
Worst Lego build ever
on January 2, 2026
Posted by: DirectorSlipperyNya
Verified Purchase:Yes
Truly the worst build ever. We purchase the special Christmas sets every year and build them as a family in early December. We were disappointed to find that it didn’t come with the motor and battery, and the fun pieces don’t move (like the polar bears arms and smoke out of the train), without the added weight of the motor. Those pieces were out of stock. When we finally were able to find them to purchase, it was all such a disappointment. The first time I have ever wanted to return something. Very disappointed Lego. And we’re pretty good customers, we basically have a house full of legos.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
3 out of 5
3
So-So
on January 8, 2026
Posted by: TrendyToaster066
Verified Purchase:Yes
This was purchased for my grandson. While he enjoyed the build he was disappointed that the train wasn’t powered. I hadn’t realized that the parts were sold separately. I don’t mind buying the parts but I find it unconscionable that Lego would sell the train without having the 3 necessary components in stock. Hopefully by next Christmas they will have it in stock?
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2 out of 5
2
Looks great, didn't function great.
on January 15, 2026
Posted by: WildWild0406
Verified Purchase:Yes
Despite rebuilding this several times, I was not able to get it to run correctly with the powered-up functions, similar to many others. This was extremely frustrating, however, the set does look great, and wasn't a challenging build.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
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