Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3 out of 5
3.3
(116 Reviews)
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
43
4 Stars
14
3 Stars
17
2 Stars
24
1 Star
18
53%of customers recommend this product. 
(
62 out of 116
)
Best Buy Privacy Policy
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
2 out of 5
2
Cute but not fun
on December 25, 2025
Posted by: Retro.Brick.Chick
Verified Purchase:Yes
I purchased this train for multiple reasons. My 11 year old loves trains and we both love Christmas and I wanted to add this build to my Christmas Village. The build itself is fine no bells and whistles. It’s super cute once it’s built. However, if you want to motorize it, you have to buy those pieces separately. Once you add the hub and batteries and lay the track, that’s where the headache starts. The tires don’t turn well, the smoke stack doesn’t move well due to the tires unless you add some weight in that section of the train then it allows the wheels to gain some traction. The other wheels that stand alone move well but the wheels that have a black strap on them leaves them too tight to allow the wheels to turn. We spent quite a while trying to troubleshoot, looked up videos and it seems to be a consensus. Oh and I downloaded the app to operate the train and the this set is not already loaded in the app, I was quite surprised. For the prices of these sets and then paying extra to complete the set and for it not to operate as intended is a huge disappointment and let down. I’m debating whether to return it or not. Lego do better.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Fun time
on December 26, 2025
Posted by: Meandaddy
Verified Purchase:Yes
Lego does a great job of making a product that goes together and stays together. Instructions are easy to understand and follow. Final products are great for displaying and conservation starters. Assembling the legos id a relaxing hobby.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Nice table top Christmas decoration
on December 27, 2025
Posted by: MarkinTime
Verified Purchase:Yes
Beautiful small train for table top. Could use power module to be more interesting.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Santa ‘s train
on December 27, 2025
Posted by: Grammy
Verified Purchase:Yes
My grandson loved it and had it together in just a few hours.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Holiday Train For The Win!
on December 28, 2025
Posted by: Ricky
Verified Purchase:No
I will be brief. This set is outstanding and gives many challenges, allowing the builder total satisfaction upon completion! It looks great and will be an awesome addition to our holiday displays for years to come!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4 out of 5
4
Where's the motor!?
on December 31, 2025
Posted by: CreatorMajesticLaval100
Verified Purchase:No
Everything's great but it doesn't do a good job of stating that it doesn't come without a motor or where to purchase the motor.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5 out of 5
5
Holiday train
on January 1, 2026
Posted by: Jlq631
Verified Purchase:Yes
Fun to build many moving parts waiting on the motor to finish the fun
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1 out of 5
1
Worst Lego build ever
on January 2, 2026
Posted by: DirectorSlipperyNya
Verified Purchase:Yes
Truly the worst build ever. We purchase the special Christmas sets every year and build them as a family in early December. We were disappointed to find that it didn’t come with the motor and battery, and the fun pieces don’t move (like the polar bears arms and smoke out of the train), without the added weight of the motor. Those pieces were out of stock. When we finally were able to find them to purchase, it was all such a disappointment. The first time I have ever wanted to return something. Very disappointed Lego. And we’re pretty good customers, we basically have a house full of legos.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Showing 105-112 of 116 results 
<< 1 ... 11 12 13 14 15 >>