Customer reviews from LEGO
LEGO - Icons Holiday Express Train Building Set 10361
Average customer rating
3.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
43
4 Stars
15
3 Stars
18
2 Stars
26
1 Star
18
52%of customers recommend this product.
(
63 out of
120)
Customer Reviews for LEGO - Icons Holiday Express Train Building Set 10361
Customer Rating
2
Disappointed
on November 13, 2025
Posted by: ScoutExcitedSquid
This is the first time I’ve ever been disappointed with a Lego build and I’ve built almost 100 AFOL sets since 2014. Fewer bricks, less detail, less impressive, substantial price increase. But this review is not about the price. If this is the new standard for Lego then I fear Lego may lose its place as the market leader. This set simply does not live up to the standard that Lego set for itself. Very disappointing set and very disappointed to have to write this review for a brand I’ve loved for most of my life.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Posted by: BestShriveledBean
Verified Purchase:Yes
While I find most Lego sets, the last few years, totally overpriced, the fun of the build, and the awesomeness of the sets have kept me purchasing for my hobby and collection. I got this train to add to my budding Winter village. It is way too much money for what it is, but whatever.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
The train that goes nowhere.
on November 13, 2025
Posted by: Txrenegar
As an avid lego builder I have done almost every set from Lego...not joking...I have never really been disappointed until this one..I bought it along with the Christmas tree and had my son build both...things were fine until we tried to play with it. We added the motor..Fresh batteries...and nothing...barely moved. We removed the moving bear and smokestack parts and it will now move...but not very well. They also went really cheap on the train car connectors...but I assume ita because the magnetic ones wouldn't have worked...poor design...wish I could get my.money back on this one.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
3
No motor
on November 13, 2025
Posted by: ChairmanJellylikeFood102
[This review was collected as part of a promotion.] I bought this set in the hopes that train would work. I went online to try to get the battery packed, but it was sold out. Not sure when it will be available again. What a bummer!
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Posted by: MisterHardworkingLamp104
Verified Purchase:Yes
This set was so much fun to do! Just challenging enough for a beginner but still easy enough to enjoy. It’s super cute!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1
I want to love this set but I HATE it.
on November 11, 2025
Posted by: brickbybrick
As others have mentioned this set is just poorly designed.
The engine looks 'okay' but I agree with another reviewer that as the main car the wheel structure is really basic and underwhelming. It could have been better.
My BIGGEST complaint is the panda car. It's awful. It just doesn't work. If I move it forward the wheels spin once and then just lock up. I don't have the engineering understanding to explain why but it just will not roll correctly while moving the panda arms etc. as it was designed to do.
The caboose car is my favorite of all of them. I think it's a really cool holiday design. Sadly, I was missing a piece critical for the bow on top so now I'm left waiting 8+ WEEKS for a replacement.
As someone that has loved EVERY Lego build I've ever done, this one was just SUCH a disappointment. Do not buy this set - or buy it and don't open it just so you have the 'first 3d printed piece ever' in case its worth millions someday.
No, I would not recommend this to a friend.
Response from LEGOBy Priv, LEGO® Customer Service, November 12, 2025
We’re sorry to hear you’re not happy with your
LEGO® Icons Holiday Express Train set. It must have been frustrating to build a set and not be able to play with it as intended. We’re passionate about making every LEGO set imaginative, creative and most of all, fun! Your feedback will help us make our sets even better in the future. Please reach out to our brick helpers at LEGO.build/services for updates on your missing piece.
LEGO® Icons Holiday Express Train set. It must have been frustrating to build a set and not be able to play with it as intended. We’re passionate about making every LEGO set imaginative, creative and most of all, fun! Your feedback will help us make our sets even better in the future. Please reach out to our brick helpers at LEGO.build/services for updates on your missing piece.
Written by a customer while visiting LEGO
Posted by: Wilsonfrog
Verified Purchase:Yes
The train has a lot of visual appeal, but it works best as a stationary display. I don't understand how this set design was approved. The clever cam-driven movements put so much drag on the wheels that the wheels simply don't turn. Also, the design of the wheel attachment to the axles on some of the cars makes fitting the wheels to the tracks a tricky process of trial and error. I ordered the parts to power the train (backordered), but I have little hope that the train will function properly given the design flaws.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Posted by: SurprisedSnike023
Verified Purchase:Yes
I was surprised the Train did not come complete! You have to purchase the following Parts separately; #'s: 88009, 88010 and 88011 and low and behold they are out of stock!
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO