Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,467 Reviews)
Rating breakdown 24,467 reviews
5 Stars
15,809
4 Stars
4,449
3 Stars
1,794
2 Stars
978
1 Star
1,437
82%of customers recommend this product.
(
7,477 out of
9,163)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: wit2025
from New Hampshire
Verified Purchase:Yes
Have been using Premium edition for 4 years, disappointed in its inability to import PDF 1099 forms. This year the software created some "data check" problems related to my mortgage interest and business use of home that I had to manually correct before the validation checker would let me through, it makes me doubt the accuracy of my file this year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from all over
Verified Purchase:Yes
Easy to use, considering the subject, and complete.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Falls Church, VA
Verified Purchase:Yes
Great tax software. I have used for 6 years and was easy to use, No problems with IRS or state on returns
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JohnTV
from Norfolk, Nebraska
Verified Purchase:Yes
My third year with H&R Block tax software. It's easy to use and proven accurate, even in unusual circumstances.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
HR Block pretty good for the Federal Filing
on April 12, 2025
Posted by: BobBlock
from West Chester, PA
I have been a loyal user of H&R Block Software. I think it has worked well for Federal Returns. Not so much on my State Returns. For 2024 it said I could not e-file the State return because I "payments for State Obligations". As far as I know I do not. In addition, I just received a penalty of my 2022 Pennsylvania return, mostly for a math error.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
Made doing my taxes fairly easy. Had a few new wrinkles as I turned 73 last year but hopefully all was reported correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blondie3208
from Wilmington, North Carolina
Verified Purchase:Yes
I have been using this software for a long time. It is very self-explanatory. I really like the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Greg31
from Central Virginia
Verified Purchase:Yes
I have been using your software for several years.I was quite disappointed 2 years ago when I learned that my information had been shared with other companies. Hopefully your company no longer shares my information with Meta (Facebook) or Google. Please advise if that is the case.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock