Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(27,118 Reviews)
Rating breakdown 27,118 reviews
5 Stars
17,135
4 Stars
5,036
3 Stars
2,118
2 Stars
1,166
1 Star
1,663
81%of customers recommend this product.
(
8,912 out of
10,981)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Austin TX
Verified Purchase:Yes
For me it was not worth it to upgrade from Deluxe to Premium
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: An09
Verified Purchase:Yes
I purchased this thinking it would making doing your taxes easier however, it's more likely to herd one into a certain tax bracket and charge you to file the state portion even though you paid for federal and state product.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GregTheWizard
from Ithaca, New York
Verified Purchase:Yes
We have used this for over 15 years for 2-income. one self-employed, home office, homeowner, business vehicle, lots of detail. It has been reliable and helpful. But you need to bring back the Filing Status Calculator, which helps me compute the split of refund among husband, wife, and joint account.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MM17
from Califonia
Verified Purchase:Yes
I have been using H&R Block software for the last 20 years. The software simplifies the process of completing and filing my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pierce25
from Bradenton, Florida
Verified Purchase:Yes
I bought this because my brother used it. I have used Turbo tax before. I needed help with rental income. I found this software to be hard to use compared to turbo tax. The product said I needed to attach a document before sending, but nowhere did see how to do it or was given the opportunity to attach. I hope all was ok but I am not completely confident.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Twins fan2
from MN
Verified Purchase:Yes
I switched to H&R this year after being with TurboTax for over 20 years. Relatively easy to learn and work with. Will buy it again.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KimW137
from Oregon
Verified Purchase:Yes
Easy to use, comprehensive, and accurate. It updates as the tax laws change.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMSFLS
from Florida
Verified Purchase:Yes
Generally happy with it, but there are a few places where the explanation for the item merely restated it rather than explaining it. Those need to be fixed.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock