Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(27,118 Reviews)
Rating breakdown 27,118 reviews
5 Stars
17,135
4 Stars
5,036
3 Stars
2,118
2 Stars
1,166
1 Star
1,663
81%of customers recommend this product.
(
8,912 out of
10,981)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
A long time H&R Block user that uses the program for the entire extended family tax preparation. Worked well but did find the help information very lacking this year when trying to input two different 1098-T forms for the same person. Giving the company some slack this year though with all the major tax changes and the slow IRS implementation.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leon1122
from New York, ny
Verified Purchase:Yes
Does not clearly provide link to filing State extension. The screen instruction says something that doesn’t match the reality.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KM20
from Wilmington DE
Verified Purchase:Yes
Software worked great. Covered all my tax issues for 2026 and easy to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: eusydubfvnmoxfkdf
from Washington state
Verified Purchase:Yes
Version for 2025 tax year seemed to work more smoothly for me than the 2023 or 2024 versions did.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skahti
Verified Purchase:Yes
I was shocked that your software doesn't have the ability to write off my new electric cars charging infrastructure - form 8911. Turbo tax does. I will be switching to turbo tax in 2026.
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cave Spring, GA
Verified Purchase:Yes
Great consistent product. Missing a couple things specific to my needs, but still trying to make it work after many years with H&R.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LB00
from Texas
Verified Purchase:Yes
Doing taxes can be long and tedious. HR Block keeps me organized.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naperville IL
Verified Purchase:Yes
The AI help was a joke. AI was none existent. The help and processing of K-1s was none existent. I saw no improvement over prior years. Next year I will definitely look into other products.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock