Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(27,049 Reviews)
Rating breakdown 27,049 reviews
5 Stars
17,106
4 Stars
5,019
3 Stars
2,109
2 Stars
1,160
1 Star
1,655
81%of customers recommend this product.
(
8,872 out of
10,930)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Curzon
from Hawaii
Verified Purchase:Yes
Program was faulty. No Q&A in Federal return for estimated state income tax payments. Online help was useless and no way to talk to a real person. Had to override form which prevented me from e-filing. Next year I’ll use TurboTax
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kawboy
from Michigan
Verified Purchase:Yes
Easy to use and helpful in doing my taxes. Downloading was quick and easy as well. Very happy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,759) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,978 out of
2,202)
Value
4.4