Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(27,049 Reviews)
Rating breakdown 27,049 reviews
5 Stars
17,106
4 Stars
5,019
3 Stars
2,109
2 Stars
1,160
1 Star
1,655
81%of customers recommend this product.
(
8,872 out of
10,930)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Carlsbad, CA
Verified Purchase:Yes
I've been generally pleased with H&R Block's tax software. This year, however, one form I needed to complete my son's AZ return was not available from the program.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Helpless housewife
from West Hartford CT
Verified Purchase:Yes
My husband is legally blind, and it would be much easier for him if the software allowed users to adjust the contrast on each page—for example, by switching to a darker background.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TechLedr
from Houston
Verified Purchase:Yes
As a user for many years, this saves me a lot of work. Thanks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Williajay
Verified Purchase:Yes
Same as the past several years. Familiar, easy to use, gets the job time in minimal time.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jimbob44
from maryland
Verified Purchase:Yes
I received pension payments from Canada and a TIN payer number is not provided since it is a foreign country. Your 1099R forms require I give a TIN payer number or I cannot send the files electronically. I have had to send my return in by mail every year because of this glitch. The IRS does not care if Services Canada, which sends me pension payments, has a TIN number!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MEH software
Verified Purchase:Yes
It does an adequate job, but I needed to file an extension and it's not very good at that. The Federal extension was relatively straight forward, but the software said it would take me to my state extension once the federal was filed. It didn't. It kept putting me in a loop back to the Fed extension. I never figured out how to file the state extension electronically and ended up doing it manually. It also couldn't download my investment data from Fidelity. After several tries, I gave up and did that manually too.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Scoutmaster
from Atlanta
Verified Purchase:Yes
good product easy to use. But at the end a glitch in the product required me to pay for the State filing (although) i bought the Fed/State package and then double charged me for it. And there was no clear and easy way to contact them to correct it.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Cailina
Verified Purchase:Yes
Worked well. Effectively imported lat years results. Two problems …..state return could not be electronically filed in DC due to inability to transmit SC from I335 . That resulted in about 3 hrs work to print, collate, add the fed return, add all the supporting W2’s and 1099’s, and then deliver to post office where it was all sent by certified mail.
Second problem…..I spotted where automatic upload of data from my brokerage had resulted in my dividends duplicated…..would be nice if I got a flag when two entries were exactly the same number…..
Second problem…..I spotted where automatic upload of data from my brokerage had resulted in my dividends duplicated…..would be nice if I got a flag when two entries were exactly the same number…..
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock