Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,893 Reviews)
Rating breakdown 26,893 reviews
5 Stars
17,039
4 Stars
4,986
3 Stars
2,081
2 Stars
1,147
1 Star
1,640
81%of customers recommend this product.
(
8,790 out of
10,820)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Papa Steve
from Florida
Verified Purchase:Yes
Worked with Windows 10 others would not, uploaded from another program. Worked perfect
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block excellent
on April 15, 2026
Posted by: AG great
This time of year and the process is difficult. The program which ended up being a second thought turned out better than expected and was reasonably easy and fast. I would recommend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JakeInUhland
Verified Purchase:Yes
This was a simple way to get my taxes done. It walked me through every aspect, with lots of explanations if needed. I wish you had a Mac version for business forms (like 1099s)
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bad3
from LOTS OF PLACES
Verified Purchase:Yes
your software stopped working on my Mac-book Pro in 2020, it still does not work. I've been using turbo tax but now it will not run on my 9 year old Mac unless I criple it and upgrade the OS to 14. All tax software is not good hard to use and just a pain to deal with. Lastly why do I have to agree to your terms and conditions that AM NOT GOING TO READ. I DO NOT AGREE TO YOUR TERMS BUT WILL CHECK THE REQUIRED BOX AS REQUIRED MEAND ITS NOT VALID.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: cjg75
from Watertown, WI
Verified Purchase:Yes
I've been a user for over 10 years and after using other products have found HR the best.
Pros: Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mely2
Verified Purchase:Yes
I used your windows version for years. It's good. I changed to Mac Version this year, and there is bug. I manually put in 2 entries. After saving it, the 2nd entry title and partial data overwritten the 1st one. And my tax number changed.
Pros: Easy to import documents
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GTZee
from Washington State
Verified Purchase:Yes
I, unfortunately, need to file about a dozen state tax returns in addition to my federal. After paying extra for the Montana software I discovered it doesn’t support out of state “disregarded entities” and I needed to do it by hand anyway. Apparently, there is no way to get a refund on that state software. Other than that I had no problems.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Longtime users
from Minnesota
Verified Purchase:Yes
I have used H & R Block software for many years now. The last few years the section where the info for Stock Options is collected is not correct. The tax withholding was completed, and the software makes me put it in as the taxes are still due. So, it double dips, and that is incorrect. I called for guidance, and now I know that I need to manipulate the data to make it correct. But, I think this should be looked at.
Thank you!
Thank you!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,725) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,961 out of
2,183)
Value
4.4